What are the responsibilities and job description for the Regional Manager position at Aaron's?
We are Aaron’s - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service. We provide our team members the opportunity to reach their full potential in a team-oriented, high-energy, recognition-based environment with competitive pay and benefits. This is much more than a job – it is a career with purpose.
Regional Manager
Regional Manager
Reports directly to Area Director
Basic Function
- Lead group of assigned stores within region
- Supervise all general managers within their region
- Ensure all stores are following company policies and procedures
- Recruit, hire, and retain team members
- Ensure stores within region are meeting performance expectations
Primary Responsibilities
- The Acquisition and Maintenance of Customers
- Ensure team is completing all Learning and Development assigned courses and any additional learning opportunities that become available
- Ensure execution of the sales “Flow”, including telephone sales and showroom sales
- Ensure that all stores showroom floor is merchandised as per merchandising standard
- Ensure that the Customer Renewals program is followed in each store
- Ensure all safety and security policies are followed to protect team members, customers, and company assets
- Ensure that all merchandise is accurately priced
- Ensure compliance with the No-Holes Policy
- Monitor and ensure efficient operation of the Quality Assurance area in warehouse
- Ensure all customer service opportunities are resolved in a timely manner
- Other tasks as assigned by the Area Director or Divisional Vice President
Position requires
- Position routinely requires lifting, loading, moving merchandise 50-300 pounds
- The skills to effectively perform all functions in the store
- High energy level
- Professional appearance
- Good computer knowledge
- Demonstrated selling skills
- Good communication and interpersonal skills
- Knowledge of merchandising techniques
- Good driving skills
- Excellent telephone etiquette
- Frequent travel within the region
- General Manager experience
Total Rewards
Team members enjoy access to career training and advancement opportunities, and are rewarded with competitive compensation and a comprehensive benefits package, which includes:
- Medical, Dental, Vision
- Tuition Reimbursement
- Pay on Demand Options
- Basic Life and AD&D
- Employee Retirement Plan (401k)
- Employee Assistance Program
- Parental Leave Benefits
- Flexible Spending Accounts
- Health Savings Accounts
- Short-Term Disability
- Long-Term Disability
- Employee Stock Purchase Plan
- Paid Time Off
- Financial Wellness
- Physical Wellness
- Discounts
- Matching Gifts
- Community Outreach
- Employee Business Resource Groups
About Aaron’s
At Aaron’s we offer sales and lease-to-ownership of specialty items including furniture, consumer electronics, home appliances, and accessories throughout the United States and Canada. Our customers shop at Aaron’s for the same reason you should choose us for the next step in your career – our ability to positively influence people’s lives. If you are looking for a company with the passion and dedication to make a difference in the lives of customers and team members alike, join us today.
Aaron’s is committed to creating a diverse and inclusive work environment, celebrates our team members’ differences, and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, pregnancy, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, military duty, gender expression, genetic information, or any other protected class. Candidates who require accommodation during the recruitment process should contact hrsupport@aarons.com.
Aaron’s is an Equal Opportunity Employer #LI-Onsite
At Aaron’s we offer sales and lease-to-ownership of specialty items including furniture, consumer electronics, home appliances, and accessories throughout the United States and Canada. Our customers shop at Aaron’s for the same reason you should choose us for the next step in your career – our ability to positively influence people’s lives. If you are looking for a company with the passion and dedication to make a difference in the lives of customers and team members alike, join us today.
Aaron’s is committed to creating a diverse and inclusive work environment, celebrates our team members’ differences, and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, pregnancy, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, military duty, gender expression, genetic information, or any other protected class. Candidates who require accommodation during the recruitment process should contact hrsupport@aarons.com.
Aaron’s is an Equal Opportunity Employer #LI-Onsite
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