What are the responsibilities and job description for the A/R Representative position at ABC-Amega, Inc.?
Start your career as a full-time A/R Representative at ABC-Amega, Inc.! In this position you can grow your skills and add to the success of the team though your work and ideas. We believe in a supportive and collaborative work environment and have a commitment to a good work/life balance. In this position you’ll NEVER work overnights or weekends, and we give 3 weeks of Paid Time Off in the first year! We also offer a retention bonus of $500 for new A/R Representatives that is paid out after 90 days of employment!
ABC-Amega, Inc. is committed to the safety and well-being of our employees and their families. Due to the COVID-19 Crisis, we have transitioned 100% of our workforce to work remotely at their homes. Interviewing, training, and working will temporarily be conducted remotely to limit any type of exposure.
Our A/R Representative position allows you to maintain an income while staying home and safe! Once it is deemed safe, our workforce will return to our beautiful office in Downtown Buffalo. The office is right next to a few bus stops and immediately off a couple local expressways. Worried about parking? Not to worry, we have free parking right in front of the office building for you! Watch the video at the link below to view our office and learn more about us!
https://www.youtube.com/watch?v=DDmgfa_hKR0&feature=youtu.be
While in the A/R Representative position, you’ll be responsible for making good on promises by helping our clients - some of the most well-known companies in manufacturing, media and technology - get paid for the products or services they provide.
A/R Representatives assist our clients’ customers with their past due business accounts:
· Outstanding customer service skills are key to improving our clients’ bottom line
· Work directly with the Accounts Payable departments of our clients to obtain information needed to help their customers pay past due invoices
Qualifications:
At ABC-Amega, we have a strong set of values that we follow each day. When you consider applying for this position, read through the values to determine if they align with your own values.
· Find a Way to Say Yes - We want our employees to be able apply their creativity to find a way to help clients and coworkers whenever possible. Our leadership provides flexibility in order to empower our employees and find solutions together.
· Trust, and Be Trustworthy - Your managers and colleagues want you to succeed. Trust the intentions of your colleagues and conduct yourself in a manner that builds trust with them. Be supportive, be a friend and an ally.
· Tirelessly Pursue the Extraordinary - Extraordinary is how we think of ourselves and about ABC-Amega as a whole. We work each and every day to exceed expectations – for ourselves, for our clients and for their customers. Our ability to innovate is paramount to our continued growth and success. So if you think of something, say something.
Additional Qualifications:
- High School Diploma/GED
- Must have at least one year in a call center setting or working with phones in a professional setting.
- Super verbal and written communication skills
- Basic math skills
- Microsoft Office experience, especially Excel
- Multitasking is a must as well as being detail-oriented, motivated and organized.
- Ideal candidate should be strategic and intuitive on understanding the process and knowing what next step to take.
- Independent self-starters are preferred.
· If you have experience as a bank teller, processing cash in a back office setting, AP/AR, or bookkeeping we would love to hear from you!
Additional Benefits (for those working a minimum 22.5 hours/week):
· Medical, Dental and Vision (close to 70% of cost covered by ABC)
· 401(k) with match
· Tuition reimbursement
· Free Parking in a fun, growing area of Buffalo
· 3 Weeks’ Paid Time Off with additional bonus Birthday Holiday
· Retention Bonus after 90 days of employment
· Flexible schedule; no weekends
· Casual dress
About us:
ABC-Amega is an award-winning, global company that specializes in business-to-business accounts receivable management solutions. Partnering with some of the world’s most innovative and recognized firms, ABC offers a dynamic, collaborative environment to build a career.
ABC-Amega provides equal employment opportunities to all employees without regard to race, color, creed, religion, sex, age, national origin, disability, marital status, familial status, predisposing genetic characteristics, domestic violence victim status, gender identity or expression, pregnancy, sexual orientation or military status.
Job Type: Full-time
Pay: $15.00 per hour
Schedule:
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Buffalo, NY 14204: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Our hiring process includes phone conversations, assessments that require an internet connection, and an interview over Zoom. Please let us know any accommodations for these stages of our process below:
Education:
- High school or equivalent (Required)
Experience:
- Customer Service: 2 years (Preferred)
- Call Center: 1 year (Preferred)
Work Location: One location