What are the responsibilities and job description for the Bussing Operations Manager position at ABM US?
ABM, a leading provider of integrated facility solutions, is looking for a Bussing Operations Manager responsible for client facilities and personnel under their supervision to ensure that the team is providing professional and quality service while approaching challenges with a positive attitude. Ensures compliance with all safety, quality, and compliance standards established by the Company, by our clients, and by regulatory authorities. Employee is also responsible for ensuring that the planned profitability of responsible accounts is realized.
Benefits:
ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2024 Employee Benefits | Staff & Management
Essential Functions:
- Manages the safety, quality, and performance of the Transportation Account
- Provides leadership, inspiration, and mentorship to their Team while promoting individual growth, responsibility, and continuous improvement
- Fosters deep and meaningful relationships with our client representatives.
- Interacts frequently with clients, employees, and stakeholders to discuss concerns and opportunities
- Oversees delivery of training programs
- Responds to and resolves escalated Client, employee, and stakeholder concerns
- Implements, administers, and improves policies, systems, and processes
- Monitors and maintains staffing levels by partnering with Talent Acquisition and Human Resources teams
- Achieves financial targets through effective labor, expense, and revenue management
- Accesses computer-based systems to input, review, extract, and interpret financial and operational data
- Creates, updates, and maintains Excel spreadsheets to collect, interpret, and trend data to assist with management decision making
- Identifies opportunities to continuously improve, reduce errors, and build standard processes
- Investigates, reports, and resolves discrepancies
- Miscellaneous duties as assigned
Qualifications:
- Strong analytical skills and proactive mentality
- Highly organized, efficient, and able to handle a variety of duties simultaneously
- Ability to acknowledge and prioritize high-volume communications in a fast-paced work environment
- Strong written and verbal communication skills and the ability to effectively communicate with frontline employees and senior management
- Eager to learn new systems and teach others
- Bachelor’s Degree
- Must be 18 years of age or older
- 5 years of progressive leadership experience in service of a janitorial or custodial operation
- Must submit and pass a drug screen
- Aviation experience preferred
- Must meet all the requirements to receive required airport security badge and US Customs and Border Patrol clearance, including a successful completion of a background check and 10-year work history
