What are the responsibilities and job description for the Day Supervisor position at ABM?
Essential Functions
* Supervise the daily activities of operations team members.
* Set priorities for the team to ensure completion of tasks.
* Effectively recruit, manage, and lead a team with focus on maintaining the functionality and safety of operations.
* Participate in monitoring and developing team member performance, including evaluations, training, and recognition.
* Ensure work assignments and schedules meet department, facility, and contractual needs.
* Respond to client inquiries, requests, and concerns.
* Utilize company policies and guidelines to solve work problems.
* Ensure department training programs and recertification programs are being conducted within appropriate timeframes.
* Meet with clients to ensure needs and expectations are being met.
* Implement and manage quality control monitoring and safety programs; maintain a safe work environment.
* Achieve operational performance and functional service activities.
* Provide technical guidance and interpret policies and procedures to assist employees in performing functional tasks.
* Monitor and maintain appropriate staffing levels and daily schedules.
* Special projects and other duties as assigned.
Required Qualifications
Enter required educational requirements and prior work experience requirements to perform this position below:
Education:
* Bachelor's degree or equivalent experience.
Experience:
* 1 to 3 years of experience.
Other:
* Ability to adjust work schedule as needed to support the operation.
* Ability to effectively lead a staff of direct reports.
* Ability to effectively communicate and to read and interpret documents including safety rules, operating and procedural
manuals, and handbooks.
* Basic understanding of computer programs, including Microsoft Office.
* Ability to work in a fast pace work environment.
* Ability to resolve issues under tight timeframes and pressure.
* Ability to prioritize assignments and projects and to multi-task within restricted time constraints.
* Excellent team building and planning skills.
* Strong interpersonal skills; ability to develop productive business relationships, and ability to influence and educate
employees.
Licenses: Industry specific certification or licensure may be required.
ABM is an Equal Employment Opportunity/Affirmative Action Employer (Minority/Female/Veteran/Disability/Gender Identity/Sexual Orientation)
