Site Supervisor

General Responsibilities:

The Site Supervisor is responsible for the direct oversight of an assigned work team on a designated account and on a designated shift. The Site Supervisor is further responsible for ensuring that productivity levels and effectivity of janitorial duties and that front-line employees are complying with all safety, quality, and compliance standards established by the Company, by our Clients, and by regulatory authorities.

Essential Functions:

• Supervise daily operations (walk the floor, respond to questions and concerns)
• Monitor rest breaks and lunch breaks. Fill in as necessary.
• Manage attendance reports as well as employee clock in/out.
• Manage lost and found boxes and pick up on required schedule.
• Manage WFMs.
• Ensure communication during shift changes.
• Participate in client briefings and communicate with Client representatives on a frequent basis regarding operations.
• Approve leave requests and participate in disciplinary actions.
• Work with Safety Quality Manager to ensure the safety and security of the operation and any use of chemical cleaners and power equipment to prevent damage to floors and fixtures.
• Ensure front-line employee compliance with all safety, security, compliance and quality standards and procedures established by the company, by our clients and by regulatory authorities.
• Miscellaneous duties as assigned.

Language Skills:

• Ability to communicate effectively in the English language and Spanish.
• Ability to read and interpret documents such as government issued identification items, safety rules, operating and procedure manuals, and employee handbooks.
• Ability to effectively present information and respond to questions from managers, clients, customers and the general public.
• Math Skills:
• Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.

Reasoning Ability:

• Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

• Must be 18 years of age or older
• Must meet all requirements to receive approval for working in specific ATS environments (if applicable), including ten-year work history if available

• Customer Service Experience
• 1 yr of similar work experience