What are the responsibilities and job description for the Supervisor position at ABM?
Position Summary Details
Job Title: 2nd Shift Custodial Services Supervisor, 4:30pm - 1:30am
SUMMARY
Oversee the day-to-day custodial services operation on 2nd shift.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Discuss Safety at the beginning of each shift. Choose a different topic daily
Assign incoming work orders to appropriate personnel
Cover employee absences
Schedule labor to cover for absences and openings, which may include covering several areas due to employee shortages
Resolve employee conflict/disputes
Maintain inventories of custodial supplies, turn in order supply list either every two weeks, or Monthly
Effectively communicate with various levels of employees: upper management, hourly union employees and customers.
Perform daily quality inspections
Follow up and resolve complaints from GY
Perform SWOPS daily and enter into system.
Nightly communication required to keep communication open between shifts along with daily time sheets
Performs other routine and assigned duties
On call for emergencies, calls from GY
Some experience in Excel, Word
Knowledge of floor care and equipment used
Qualifications
- Must be 18 years of age or older
- Must meet all requirements to receive approval for working in specific ATS environments (if applicable), including ten-year work history if available
Preferred Qualifications:
- Customer Service Experience
- 1 yr of similar work experience