Receptionist

RESPONSIBILITIES: Will be responsible for greeting all individuals into the front office area in a pleasant manner and responding to their business needs, while monitoring all visitors who enter the facility for security purposes. Conduct normal telephone protocol by answering all incoming calls and responding appropriately to their requests or questions and taking messages when needed. Processes all outgoing mail and maintains the front office area which includes all business equipment used on a daily basis. Handles resident monies and completes receipts out of the Resident Trust Funds for distribution upon request by residents. Will accept all incoming revenues and distribute to the appropriate staff person. Do daily deposit slips for resident monies and meals, cokes, stamps, etc.

QUALIFICATIONS:

·     Good interpersonal skills in dealing with all types of individuals

ESSENTIAL FUNCTIONS:

·       Answer phone and direct calls and messages to appropriate location.

·       Assist with assisting visitors and staff entering and exiting the facility

·       Assist with Advances Entry Screening

·       Uses tactful, appropriate communications in sensitive and emotional situations.

·       Promotes positive public relations with patients, residents, family members and guests.

·       Use appropriate workplace behavior and adhere to dress code at all times.

·       As this job description is not intended to be all-inclusive, the employee will be expected to perform other duties as assigned.

·       Supports the Facility.

·       Is knowledgeable of patient/resident rights and promotes an atmosphere which allows for the privacy, dignity, and well-being of all residents in a safe, secure environment.

·       Supports and participates in common teamwork:

o   Cooperates and works together with all co-workers; plan and complete job duties with minimal supervisory direction, including appropriate judgment.

o   Reports complaints, problems and concerns regarding co-workers, management, or residents in accordance with company policy.

o   Completes requirements for in-service training, acceptable attendance, uniform, and dress codes including personal hygiene, and other work duties as assigned.

·        Agrees to comply with the Code of Conduct.

PHYSICAL REQUIREMENTS:  Have the ability to safely perform movements such as pushing, pulling, lifting, bending, kneeling, reaching, and lifting up to 50 pounds with or without reasonable accommodation.

WORK SCHEDULE:  As assigned; including some weekends, evenings, and holidays. Non-Exempt Position.

AA/EEO/M/F/D/V

EXPOSURE RISK CATEGORY:

Low

BENEFITS:

At Abri Health Services we believe in providing our patients with a well-trained staff in a positive and encouraging environment. We provide each of our team members with opportunities for personal and professional growth in a team-oriented working environment. We offer competitive pay, excellent benefits, and the chance to grow professionally in the healthcare industry.

Other benefits of the Receptionist role include:

·       Medical, Dental, and Vision Insurance

·       Life Insurance

·       Short Term Disability

·       Long Term Disability

·       Vacation and Paid Time Off

·       Holiday Pay

·       Training for CEU’s Credits