What are the responsibilities and job description for the Manager of Behavioral Health position at AbsoluteCare?
The Manager of Behavioral Health (MBH) is a key leader of the integrated care team. The role provides clinical and performance oversight of a behavioral health team that is comprised of licensed social workers, licensed behavioral health clinicians, community health workers (CHWs), and social determinants of health specialists. This role understands the complexities of co-occurring conditions and social determinants of health (SDoH), how they impact the overall health and wellbeing of our members and strategically identifies and implements integrated processes to improve outcomes. The MBH is responsible for the daily operations of the Behavioral Health team based on key performance indicators that include reducing potentially preventable events (e.g., ER visits, hospital admissions (medical/psychiatric, and readmissions), increasing utilization of long acting injectables, successful housing placements/housing stability, increasing member engagement with community resources, and member retention.
Oversight functions include department training/onboarding, performance management, clinical oversight/coaching, and case management to NCQA, regulatory, and health plan standards. This role serves as a behavioral health subject matter expert (SME) across the company for both internal and external facing meetings and initiatives. The MBH partners with counterparts on the medical team to deliver integrated care within the collaborative care model. The MBH represents the mission, vision and values of AbsoluteCare at all times.
Duties and Responsibilities:
- Lead a behavioral health team comprised of licensed clinical staff and unlicensed staff/peer supports
- Closely collaborate with medical counterparts to deliver integrated care under a collaborative care model through interdisciplinary care team meetings, case consultations, etc.
- Analyze data to design, implement and measure processes that increase positive health outcomes as evidenced by overall health care cost and utilization reduction
- Oversee clinical staff development and performance that results in person-centered care planning, SMART goals, clear and consistent documentation, use of evidence-based therapeutic approaches to care including motivational interviewing, trauma informed care, harm-reduction, cognitive-behavioral therapy, acceptance and commitment therapy etc.
- Oversee non-clinical staff development and performance that results in meeting individual care plan goals, increases member engagement in treatment, reduces health care costs, and increases member access to housing and community resources