Parts Specialist

We are a local small business looking to expand into a dedicated part and service department to keep up with our growing presence here in Southern Connecticut and RI for generator sales and service. Please contact us to learn how to become part of our team.

Duties & Responsibilities include:

• Assist residential, commercial and industrial customers in finding parts and products using electronic or paper cataloging across various vendors and suppliers.
• Complete sales for customers over the phone; enter orders into computer system.

• Assist customers in over the counter sales of service related parts, accessories and new portable generators.
• Ensure availability of merchandise and supplies.
• Responsible for stocking of inventory for both shop and field.
• Process and receive all items for stock orders.
• Order parts for technicians and keeps a healthy inventory.
• Coordinates with Shop Foreman to plan and dispatch daily service work to field service technicians to ensure timely and efficient service and repairs.
• Maintain showroom appearance and merchandise displays.
• Provide exceptional customer service.
• Maintain professional and technical knowledge of product lines that we service, sell and install.
• Offer a friendly attitude and willingness to assist with customer questions or inquiries.

Skills Required:

• High school diploma or equivalent
• Ability to work well in a fast-paced multitasking environment.
• Self-motivated and results driven with a positive team-player attitude
• Must enjoy challenges and interacting with a variety of people and situations
• Knowledge of generators and parts strongly preferred but not required.
• Strong written and verbal communication skills, especially over the phone.
• Must possess good computer skills and ability to learn new programs quickly, computer knowledge and comprehension of Microsoft Windows and web browsing.
• Good interpersonal skills for regular interaction with customers, vendors and suppliers
• Ability to lift objects weighing up to 50 pounds on a routine basis
• Valid driver's license and reliable mean’s of transportation is required.
• Highly developed sense of integrity and commitment to customer satisfaction.
• Must be able to stand for long periods, bend, climb stairs/ladders, and use a computer.
• Willing to train right candidate

Willingness and determination to expand vendor and suppliers relationships as they apply to business growth and development.

Benefits Health/Dental Benefits, Retirement Benefits, Paid Holidays, Vacations, and Sick Leave,

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• Heavy Lifting: 1 year (Preferred)
• Windows: 1 year (Preferred)
• Communication Skills: 1 year (Preferred)

Education:

• High school or equivalent (Preferred)

License:

• Driver's License (Preferred)

Benefit Conditions:

• Waiting period may apply

Work Remotely:

• No