Data Migration Analyst

The Opportunity:

The individual in this position is responsible for participating in and ensuring the successful migration of client data and creation of client tenants in our ComplianceAlpha platform. In addition, this individual conducts careful analyses of clients’ data, works with several technology platforms, and is client facing.

ComplianceAlpha is ACA’s award-winning regulatory technology platform that integrates risk and compliance activities, automated surveillance, ongoing monitoring, flexible workflows, enhanced analytics, and managed services delivery. ComplianceAlpha is used by 800 leading financial services firms worldwide to build more scalable and resilient compliance programs.

ACA Compliance Group (“ACA”) is a leading provider of governance, risk, and compliance advisory services and technology solutions. We help our clients manage regulatory compliance, cybersecurity and risk, and performance verification through our consulting, outsourcing, and technology solutions.

What you’ll do:

• Lead client data migration to ACA’s ComplianceAlpha platform
• Implement new software clients, including account setup and training
• Resolve customer service issues by answering questions or referring clients to appropriate technical support resources
• Update development and product teams on technical problems or issues
• Proactively contact internal and external individuals to ensure software is being used to its full potential
• Perform ad-hoc work/special projects as necessary to support ACA on various client and internal initiatives

To qualify for the role you must have:

• Bachelor’s Degree or 2-3 years of relevant experience if no degree.

Ideally, you’ll also have:

• Professional experience or educational concentration in business, accounting, finance, or economics
• Background in data mapping, data analyses, or data migration

Skills and attributes for success:

• Demonstrated professional integrity
• Dependable, flexible, and adaptable to new ACA initiatives and changing client needs
• Ability to exercise discretion and make independent judgments on matters of significance
• Ability to work in a fast-paced small team environment
• Ability to establish and maintain effective working relationships with colleagues and clients
• Highly motivated and goal oriented; pro-active in one’s own education and career progression; volunteers for and shows initiative on both internal and external projects and tasks.
• Dedicated to upholding ACA’s high-quality standards and customer service focus
• Strong organizational and problem-solving skills with attention to detail
• Strong oral and written communication skills
• Proficient with Microsoft Office applications, the internet and technology applications

What working at ACA offers:

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. Our Total Rewards package includes medical and dental coverage and 401(k) plans, and a wide range of paid time off options as well as a flexible work environment. You’ll also be granted time off for designated ACA Paid Holidays, Summer Fridays, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. We also offer unique benefits such as Student Debt Forgiveness and Pet Insurance.

About ACA:

ACA Group is the leading governance, risk, and compliance (GRC) advisor in financial services. We empower our clients to reimagine GRC and protect and grow their business. Our innovative approach integrates consulting, managed services, and our ComplianceAlpha® technology platform with the specialized expertise of former regulators and practitioners and our deep understanding of the global regulatory landscape.

What we commit to:

ACA is firmly committed to a policy of nondiscrimination, which applies to recruiting, hiring, placement, promotions, training, discipline, terminations, layoffs, transfers, leaves of absence, compensation and all other terms and conditions of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.