Field Service Technician

Acara Solutions
Boston, MA Full Time
POSTED ON 6/8/2024 CLOSED ON 7/7/2024

What are the responsibilities and job description for the Field Service Technician position at Acara Solutions?

Responsibilities:

  • Assist other Field Technicians in setting up, installing and initiating the operations and servicing of equipment.
  • Interpret complex schematics, engineering drawing, wiring diagrams, work orders, maintenance and technical manuals.
  • Utilizes various maintenance and repair manuals, test equipment, wiring diagrams, schematics, electronic devices and electrical equipment to test, rework, repair, troubleshoot and maintain equipment.
  • Interfaces with customer agency in a professional manner.
  • Identify and analyzes equipment malfunctions, replace spares, troubleshoot faults after isolation and repair modules with component parts.
  • Uses general purpose test equipment, basic hand tools and special tooling as required.
  • Use a variety of electronic measuring devices and test equipment.
  • Initializes and determines readiness of electronic devices for correct operations.
  • Maintains records of all maintenance activities in accordance with contractual requirements.
  • Perform preventative maintenance as directed.
  • Build cable assemblies, Printed Circuit Board (PCB's), and modify electrical prototypes and revises documentation as required to correct functional deviations.
  • Maintain a sound knowledge of Occupation Health &Safety and take an active part in safety issues as required.
  • A lot of our dashboards, indicators, cables and warnings are color coded, must be able to see color.

Required Skills / Qualifications:

  • 3-5 years experience repairing, troubleshooting, installing electronic panels in ticketing kiosks and similar equipment for high-speed rail servicing.
  • Two-year college degree, or equivalent, in electronics, computer science, information systems and/or related technical school, plus a minimum of 5 years of related experience.
  • Must be able to become solder certified.
  • Literate in computer usage.
  • Good written and oral communication skills.
  • Ability to follow written and verbal directions, prioritize work, complete multiple tasks, work under deadlines, concentrate and apply craft skills.
  • Ability to read and interpret technical material.
  • Must be able to lift 50 Lbs.
  • Ability to walk, stand and sit for extended periods, and to climb stairs.

Preferred Skills / Qualifications:

Hours: 8am - 4:30pm | Monday - Friday

The schedule is subject to change after training and could involve weekends, 2nd or 3rd shift.

Job Type: Full-time

Salary: Up to $28.00 per hour

Experience level:

  • 5 years

Schedule:

  • Day shift

Work setting:

  • In-person

Education:

  • High school or equivalent (Preferred)

Experience:

  • Ticketing kiosks: 4 years (Preferred)
  • Soldering: 3 years (Preferred)

Willingness to travel:

  • 25% (Preferred)

Work Location: In person

Salary : $28

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