What are the responsibilities and job description for the Principal Product Owner | Salesforce position at AccelerEd?
AccelerEd is seeking a Salesforce Principal Product Owner to join our Salesforce Digital Platform team to help drive our digital transformation. The Principal Product Owner will operate within an Agile team and collaborate with our University clients and partners to convey product vision, strategy, to deliver the roadmap to the team of engineers, designers, and QA testers. The Principal Product Owner is responsible for knowing clients, prioritizing the backlog to deliver work of the highest value to the client, and collaborating with the scrum team to deliver quality features.
RESPONSIBILITIES:
The Salesforce Principal Product Owner is responsible for envisioning, strategizing, and making decisions on how the product needs to progress so that it can generate value for AccelerEd clients. The Product Owner will be highly focused on improving User experience and ensuring that AccelerEd is maximizing on our SFDC investment.
- Foster relationships with stakeholders to establish trust and understand their processes and pain points, to then leverage knowledge of industry best practices and identify opportunities for improvement.
- Gather comprehensive requirements by gaining an in-depth understanding of processes and related functionality, to then translate the needs into detailed requirements.
- Evaluate new business feature requests, assess business value, and prioritize.
- Prioritize the product backlog appropriately to provide high priority to the most critical work.
- Communicate the priorities of the team to clients and internal stakeholders, conveying the business value throughout.
- Serve as a liaison between clients and the development team; ensure requirements are understood by all and convey technical aspects of the work clearly to the client.
- Participate in various enterprise projects for Salesforce modernization
- Develop repeatable assets to facilitate go-to-market activities for Salesforce advisory, implementation and operations
MINIMUM QUALIFICATIONS, EDUCATION, KNOWLEDGE, SKILLS, AND ABILITIES:
Qualifications
- 6 years’ combined experience as a Product Owner, Business Analyst or Consultant
- 6 years working with Salesforce
- 4 years experience working in Higher Education
-
Effective communication skills (written and verbal), including:
- Concisely communicate complex technical concepts to non-technical stakeholders
- Develop widely consumed written deliverables
- Present confidently to large groups
- Take an empathetic approach by knowing your audience, and tailoring your approach accordingly
- Experience managing features through the full product lifecycle
- Proficient in Microsoft Teams, Outlook, PowerPoint, and Excel
- Experience DevOps tools, specifically Azure Dev Ops (ADO)
Preferred Qualifications
- 2 years’ experience working in an Agile environment
- Certified Product Owner
- Previous experience working in Higher Education and/or Nonprofits with a focus on recruiting, admissions, student success and advancement/alumni relations
- Experience with Salesforce products: Sales Cloud, Service Cloud, Experience Cloud, Education Data Architecture (EDA), Student Success Hub, Admissions Connect, Education Cloud
Required Qualifications
- Salesforce Business Analyst Certification
- Salesforce Administrator Certification
Desired Certification:
- Salesforce Education Cloud Certification
Education & Experience
- Bachelor's degree
Location: This is a hybrid role. The office is located in Adelphi, MD. Candidates outside of the DC Metro area will not be considered.
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