What are the responsibilities and job description for the Community Liaison CML position at AccentCare?
Why You'll Love Being a Community Liaison at AccentCare
Do you enjoy providing outstanding patient care? Bring your organizational skills and knowledge of at-home care and join the AccentCare team today as an Community Liaison.
When you join AccentCare, you become part of a team that is not only dedicated to their patients, but to each other as well. Here, you will truly make a difference each and every day as you work alongside a supportive team. With a competitive benefits package, work-life balance, professional development, and an outstanding work environment, you will have everything you need to achieve success in your career. Bring your passion for patient care and you will build a career you love as an Community Liaison.
Join the AccentCare team and apply for this Community Liaison opportunity today!
Responsibilities
Community Liaison Responsibilities:
- Manage HCHB workflow for tasks related to physician orders. This includes daily processing of workflow tasks that result in generation of orders needing to be sent or re-sent to the physician for signature.
- Organize orders and send or deliver to each physician using his/her preferred method for receiving orders.
- Coordinate with physician offices to identify changes in preferred delivery method and/or ways the process can be streamlined with physician office agreement.
- Track outstanding orders and complete follow-up tasks per the established process, including escalation as needed.
- Assist internal stakeholders as needed with obtaining non-orders documentation from external stakeholders who must provide it.
- Complete the orders management process for signed orders by receiving the orders, processing them as received into the EMR, and facilitating attachment based on order type. Communicate receipt of orders to other stakeholders based on the circumstances of each patient case.
Qualifications
Community Liaison Qualifications:
- 1 - 3 years of experience. High school diploma required.
- Vocational or technical training in healthcare-related certification (CNA, MA) preferred.
- Demonstrates good verbal Able to maintain effective communication and build positive relationships with physicians, physician offices, referral sources, field, and office staff.
- Demonstrates good written Able to document and ensure information is clear and concise.
- Must have driver's license and able to travel locally to physician and facility offices to obtain order signatures and requirements.
AccentCare is an equal employment opportunity employer - M/F/Vets/Disabled and other protected categories.