Director of Operations (Home Care)

At AccentCare we strive to serve our clients as if they were our own family. Do you have a passion for helping people? Are you looking for a way to help impact the lives of our seniors? We are looking for a Branch Manager for home care who wants to work in a rewarding team environment! Join AccentCare today and make a difference!

Why Work at AccentCare?

• Competitive pay
• Excellent opportunities for career growth and advancement
• Generous paid time off (PTO) benefits for full time employees
• Six paid holidays plus two floating holidays annually
• Opportunity to enroll in company sponsored medical, dental and vision benefits after meeting eligibility criteria
• Optional 401k
• Tuition reimbursement
• Training and career development
• Ability to make a positive impact on the local community
• Great company culture that encourages a team environment and personal development

What You’ll Do

As a Branch Manager you will:

• Be responsible for providing overall strategic and operational leadership to the assigned Care Center
• Be responsible for business development initiatives and managing all functions necessary to ensure operational, service, and sales methods, strategies, and goals are aligned with company and division business objectives.
• Utilize effective problem solving and task analysis skills
• Exercise excellent time management and organizational skills
• Manage the overall operations of the Care Center(s) and any Satellites:
• Full P&L responsibilities of the Care Center(s) and any Satellites: revenue generation and recognition, gross margin management, expense management impacting bottom line contribution, tracking and follow-up of Accounts Payable and Accounts Receivable to meet budget expectations
• Responsible for achieving and maintaining exemplary standards in the care of our clients and our referral sources
• Responsible for recruiting, training, and maintaining qualified, competent office staff
• Responsible for implementing corporate initiatives and team building at the Care Center
• Oversee daily operational functions of Care Center and satellites.
• Responsible for oversight and day-to-day activities of all office staff, to include recruiting, hiring, assessment activity, staffing / scheduling, risk management requirements, payroll / billing requirements, and all compliance and human resource needs
• Responsible for the overall quality and depth of the Care Partner pool
• Responsible for the overall service levels we provide to our clients and referral sources
• Maintain and improves service levels to contractual referral partners on an ongoing basis
• Responsible for ensuring all cross referral opportunities within the Care Center are identified and sourced appropriately

Who You Are

• Hold High School Diploma/GED, Bachelor’s degree preferred
• Two years of branch or department supervisory experience required
• Two or more years in process and team management
• Intermediate in Microsoft Excel
• Home Care or Staffing Experience preferred
• Experience with after hours on-call service is a plus
• Excellent verbal and written communication skills, as well as interpersonal/listening skills are required
• Ability to work effectively with all levels of employees
• Must exhibit effective conflict management and negotiation skills

Thank you for your interest in AccentCare!

Job Type: Full-time

Pay: $70,000.00 - $85,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Experience:

• Home Health, Home Care or Senior Living: 2 years (Required)
• Team Management: 2 years (Required)

Work Location: In person

Salary : $70,000 - $85,000