Datacenter Support Admin - 5029881

Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Companies to Work For and Diversity Inc's Top 50 Companies For Diversity lists.

As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges.

You will receive competitive rewards and access to benefits programs and world-class learning resources. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel.

Key Responsibilities:

• Manage all Datacenter server hardware, network equipment, software and Services up to the WAN router.

• Manage DataCenter operations including systems monitoring problem diagnostics, troubleshooting, resolution and escalation security management and capacity planning analysis

• Data Center operations management, including maintaining procedures, documentation, and coordination and participation in projects

• Coordinate all changes to the Data Center infrastructure that may affect the service levels of any other service area

• Provide support for all Data Center infrastructure changes that may affect the IT services within a Data Center or control room.

• Provide all break fix Services for all hardware equipment of the Data Center computing infrastructure

• Provide technical support DC hand and feet support to manage hardware equipment in the Data Center computing infrastructure

• Support migrations and transitions of application environments to Client approve DCs, cloud, colocation facilities etc.

• Support installing and decommissioning of cabinets, bracing and other equipment

• Provide afterhours support to manage physical escort and 24x7 monitoring of DC environment

• Coordinate with other third party staff to ensure upkeep of DC to Client required standards

• Refine, review and maintain enterprise processes for DC manageability installation, de installation, troubleshooting, documentation, control, and reporting

• Complete full Data Center audit of all racks twice per year.

• Perform all server installs moves, adds, and changes per process and procedures

• Assist server technology refresh per Client requirements

• De install and dispose of servers in accordance with Client change, security, and environmental policies

• Coordinate support activities with Third Party Providers i.e., IBM, Dell, HP, EMC, Microsoft, etc .

• Provide onsite escort for Third Party Providers to ensure they are working on appropriate equipment.

Basic Qualifications:

• Minimum 2 years of experience in Datacenter Operations

• Minimum 2 years of hands-on experience with hardware, network and IT infrastructure to manage Datacenter operations

• Minimum 2 years of troubleshooting skills to diagnose and address Datacenter network and power issues effectively

• High School Diploma or GED

Preferred Qualifications:

• Bachelor's degree in Information Technology, or a related field

• Excellent analytical, problem-solving, and communication skills

• Detail-oriented mindset with a commitment to accurate documentation

• Ability to collaborate within a team and work independently when needed

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, New York, or Washington as set forth below.

Information on benefits is here.

Role Location

California: $41.34 to $51.34/hour

Colorado: $41.34 to $51.34/hour

New York: $41.34 to $51.34/hour

Washington: $41.34 to $51.34/hour

What We Believe

We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.

Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here

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Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Accenture is committed to providing veteran employment opportunities to our service men and women.

For details, view a copy of the Accenture Equal Opportunity and Affirmative Action Policy Statement.

Requesting An Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email or speak with your recruiter.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.