Job Posting for Patient Care Technician- Bilingual English/Spanish ACCESS La Villita at Access Community Health Network
The Patient Care Technician (PCT) is part of a healthcare team assisting medical providers in rendering professional care to patients within an ambulatory/primary care setting. Core Job Responsibilities:• Take vital signs, perform phlebotomy and quality controls, EKG’s, monitor patient’s charts and assess patient needs through discussion with patient and /or family. Report findings to health care team. • Respond to patient questions and ensure that needs of patients and their families are addressed while health center policy is followed.• Return patients phone calls, schedule patient appointments, and assist with patient registration• Documentation of patient’s health history, screening questionnaires, and medication reconciliation• Ensure sufficient and appropriate supplies are available in exam rooms. • Chaperone procedures as well as ensure proper set up, documentation, and removal/clean-up of biohazardous materials. • Maintain open lines of communication with providers, front desk staff and other clinic employees and utilizes a team-based approach to coordinate patient care.• Complete the patient check-out procedure at the end of the visit, including any follow up needed. Ensure all patient concerns have been met prior to the patient’s departure.• Provide de-escalation; calm and/or defuse irate callers and patients by working with them to identify and properly address concerns.• Secure patient information and maintain patient confidence by completing and safeguarding medical records; keeping patient information confidential.• Performs other duties as assigned Requirements/Preferences• High school diploma or equivalent required• Patient Care Technician certification from an accredited program required• A minimum of one (1) year experience required• CPR certification required• Basic proficiency with Microsoft Office products (Outlook, Word, etc.) required• Basic proficiency with EHR preferred, Epic a plus **Bilingual English/Spanish **
Salary.com Estimation for Patient Care Technician- Bilingual English/Spanish ACCESS La Villita in Chicago, IL
$53,836 to $70,434
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