What are the responsibilities and job description for the Food & Beverage Assistant position at AccorHotel?
Company Description
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
Job Description
Our mission at Mercure Bedford Centre is to create memorable moments for our guests, by connecting hearts from arrival to farewell.
A job, a career or a calling - whatever brings you here, we have something for you!
As part of our team you can have:
- Free night stays in our UK hotels and 50% discount in any Accor Restaurant (T&C Applies)
- Discounted hotel rates all over the world in Accor Hotels
- Continuously learn and develop yourself with our Accor Academy
- Support your wellbeing in your professional and personal lives
- Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries
- Participate actively in initiatives to build a more inclusive and sustainable world
- And many more benefits and perks : Our objective is simple: make you grow and give you the spark to unleash your personality
Job Description
A bit about the role...
Working closely with our Food and Beverage Manager, you will be responsible for managing the day to day operations of the Hotel's Outlets: including Blvd Café and Bar, in room dining and the Restaurant for buffet breakfast. Ensuring consistent hospitable service and ultimately a seamless dining experience for all guests as well as:
- Working closely with the food and beverage leadership team in a supportive and flexible manner, focusing on the overall success of the Hotel and the satisfaction of guests.
- Conducting daily briefings in the outlets to ensure all team members are aware of key information/updates in the Hotel and also give and receive feedback from team members.
- Maintains positive guest and colleague interactions with good working relationships.
- Supervising the outlets food and beverage stock, completing stocktakes, controlling costs, ordering, profit and loss expenses and wages through effective staffing levels
- Working alongside your diverse team and while motivating them to deliver the best guest experience, every time.
- Assisting with rostering, approving timesheets and team management
- Liaising with our guests and Chef/kitchen brigade to ensure the team are aware of specials/promotions and dietary requirements are arranged.
- On-boarding and training new team members
- Assists to maximise the effectiveness of team members by developing each of their skills and abilities through the appropriate training, coaching and/or mentoring.
