What are the responsibilities and job description for the Salesforce Admin position at Accroid Inc?
Responsibilities
- Serve as primary System Administrator for the Salesforce environments
- Handle all administrative functions including user account maintenance, reports and dashboards, workflows, and other routine tasks
- Respond to end user issues, enhancement requests and other administrative needs
- Coordinate the evaluation, scope, and completion of new development requests
- Manage the integration of applications connected to Salesforce
- Work independently with members of the user community to define and document development requirements. Facilitate backlog grooming sessions
- Effectively act as the liaison between our users and application development team
- Complete regular internal system audits and prepare for upgrades
- Work with line of business partners to establish suitable processes to support development and change management activities
- Assist in training of new users, and grow the Salesforce skill set and adoption across the organization
- Perform testing of features/functions as required