Sales Assistant

Sales Assistant
The ideal candidate will be responsible for supporting our sales team. You will be a key contributor to our sales team's success. You will primarily be responsible for providing administrative and clerical support to the Sales Team and will assist in a variety of sales activities.

This is what you would be doing:

• Handle the processing of all orders, returns, and exchanges, as well as internal and promotional requests with accuracy and timeliness. Research and resolve order discrepancies.
• Train incoming staff on internal sales process.
• Maintain customer names, addresses, purchases, and reactions of prospects solicited into computer database system.
• Special promotion follow-up, tracking of leads, and email list clean-up.
• Develop lists of prospects from city and telephone directories, trade and professional association membership lists, and other public records.
• Research / call prospective customers to qualify leads and explain type of service or product offered.
• Inform current and prospective customers of current promotions and new or upgraded products.
• Follow up with customers to assure satisfaction, respond to queries, solicit further sales, and solve or refer problems.
• Add new products and update existing products on Direct Supply’s STEP website.
• Serve as a backup for receiving, analyzing, expediting, quoting, and generating proposals when Territory Managers are out.
• Assemble and mail new customer packets.
• Communicate product availability, PO status, and product information to customers
• Inform clients of unforeseen delays or problems when needed
• Assist in other clerical duties as needed, such as direct mailing, photocopying, and collating.
• Primary backup to receptionist.
• Other related duties may be assigned.

This is what you need to apply:

• High School Graduate / Associates degree preferred.
• Must be detailed oriented.
• Excellent time management, communications, decision-making, and interpersonal Skills are necessary.

AccuTemp Products has a long history of providing award-winning, technology-based cooking equipment solutions for the food service industry. For the past 25 years, our products have delivered the highest quality, greatest reliability and “Best in Class” Energy Efficiency of any products in the marketplace today.

Our griddles and steamers are designed and manufactured in Fort Wayne, Indiana.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Office Administration: 2 years (Required)
• Microsoft Excel: 2 years (Required)

Work Location: One location