What are the responsibilities and job description for the Inside Sales Agent position at Achieve?
Achieve is a leading digital personal finance company. We help everyday people move from struggling to thriving by providing innovative, personalized financial solutions. By leveraging proprietary data and analytics, our solutions are tailored for each step of our member's financial journey to include personal loans, home equity loans, debt consolidation, financial tools and education. Every day, we get to help our members move their finances forward with care, compassion, and empathetic touch. We put people first and treat them like humans, not account numbers.
As an Inside Sales Agent (Debt Consultant) with our sales team, you are the first voice for individuals looking for solutions to their debt. You'll go through a consultative sales process to learn more about their situation and offer our resolution service, or guide them to the right solution. We pride ourselves on balancing the heart and dollar and are looking for experienced sales agents who are driven to succeed, but not at the expense of the people we help.
What you’ll do:
- Receive and work 12-15 fresh leads daily through outbound calls and emails
- Effectively manage your pipeline of ~ 80 leads adhering to company contact strategy
- Consult with potential members on debt resolution options to help pay off their consumer debt
- Complete application, pull credit and gather documents collaborating with underwriting teams to facilitate a close within 1-2 callsEnroll qualified leads in to our debt resolution program and be on track to successfully hit monthly enrollment goals and call center metrics
- Meet with sales leaders to receive coaching and implement the feedback into your process to see continual improvement
What you’ll bring:
- 2 years of sales experience in a quota-based environment with minimum of 1 year in a phone-based role
- Strong work ethic with the ability to stay focused/driven in a work from home role
- High school diploma or equivalent
- Experience making outbound calls to warm leads or comfortable in a high volume outbound environment (our agents make a minimum of 65 outbounds/day)
- Strong understanding of a consultative sales process and a successful track record of exceeding sales goals
- The ability to think and move quickly while taking an empathetic approach to helping our members
- Effectively manage your schedule and lead database to ensure metrics and goals are met
- Competitiveness and the drive to achieve weekly and monthly sales goals
Additional Information
Work from home: Equipment is provided, but this role requires employees to have high speed internet and hardwire into a router.
Start Date: June 5th, 2023
Shift(s): Mon, Tue, Thu-Sat (Wed/Sun Off)
Hours: 8:00am - 8:00pm (CST)
Pay: $20/hour (first 90 days), then $14.50/hour monthly commission with opportunities for overtime and weekly/monthly spiffs (Average earnings $75-80k, Top 20% over $100k)
Achieve well-being with:
- Fully work from home opportunities
- 401 (k) with employer match
- Medical, dental, and vision with HSA and FSA
- Competitive vacation and sick time off, as well as dedicated volunteer days
- Access to wellness support through Employee Assistance Program, Virgin Pulse, Talkspace, and fitness discounts
- Up to $5,250 paid back to you on eligible education expenses
- Pet care discounts for your furry family members
- Financial support in times of hardship with our Achieve Care Fund
- A safe place to connect with other employees through our six employee resource groups
Join Achieve, change the future
At Achieve, we’re changing millions of lives.
From the single parent trying to catch up on bills to the entrepreneur needing a loan for the next phase of growth, you’ll get to be a part of their journey to a better financial future. We’re proud to have over 3,000 employees in mostly hybrid and 100% work from home roles across the United States with hubs in Arizona, California, and Texas. We are strategically growing our teams with more work-from-home opportunities every day to better serve our members. A career at Achieve is more than a job—it’s a place where you can make a true impact, have a sense of belonging, establish a fulfilling career, and put your well-being first.
We are proudly offering hybrid options in the Phoenix, AZ metro market.
Attention Agencies & Search Firms: We do not accept unsolicited candidate resumes or profiles. Please do not reach out to anyone within Achieve to market your services or candidates. All inquiries should be directed to Talent Acquisition only. We reserve the right to hire any candidates sent unsolicited and will not pay any fees without a contract signed by Achieve’s Talent Acquisition leader.
Salary : $20 - $75