What are the responsibilities and job description for the Product Trainer position at Acquia?
Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.
Headquartered in the U.S., Acquia has been named a top software company by The Software Report, rated a leader by the analyst community, and named a top place to work by the Boston Globe and the Boston Business Journal. We are Acquia. We are building for the future and we want you to be a part of it!
We are currently looking for a Product Trainer who will play an important role by delivering curriculum and insights in relation to our products and solutions to pur internal sales teams and our partners. In this role, you will become a subject matter expert and evangelist of Acquia’s solutions to and help our sales organization and partners master the tools that Acquia offers to our customers.
As a Product Trainer, you will leverage your talents to provide virtual training to our sellers and partners while working both independently and within a team. You will routinely collaborate with other Acquians to help communicate new product releases, develop training plans and assist with end user resources.
IN THIS ROLE YOU WILL
- Develop, facilitate and execute a multi-tiered product enablement strategy for a Sales audience including follow-up and reinforcement
- Deliver training to new hires and serve as an in-field resource, provide feedback, and certify reps for successful independent interactions with buyers
- Facilitate hands on, high-energy Sales Skills training courses and workshops that leverage solution selling, challenger selling, and elements of Acquia’s proprietary Value Selling Methodology
- Partner with Product, Product Marketing and Marketing teams to manage the ongoing product release, campaign release and playbook enablement.
- Project manage and/or create product related enablement assets to live in our asset repository
- Design and develop creative training solutions including, but not limited to, interactive instructor-led training courses, elearning and blended learning modules, and all related materials and resources
- Support global reinforcement of Enablement initiatives such as Acquia Value Selling, sales asset management, product knowledge, and sales SOPs and best practices
- Refine existing sales training curriculum in alignment with evolving business priorities
- Create and manage curriculum of product / sales skills certifications to be completed by the veteran sales audience
- Develop and maintain product training assets for sales onboarding programs and ongoing and initiative based training programs
- Create and refine a data driven, analytic framework to identify gaps and evaluate the success of training programs
REQUIRED EXPERIENCE, COMPETENCIES AND BEHAVIORS
- Bachelors degree or 3 years’ experience in sales, sales training, product marketing or sales engineering/solutions consulting, preferably for high tech organizations with the demonstrated ability to transfer skills and knowledge to a group and/or individual.
- Demonstrated skills in training, influencing others, group/individual presentations and client interfacing.
- Articulate complex, technical subjects and simplify them into digestible, easy to understand concepts to be leveraged by sellers of varying technical expertise.
- Polished training facilitation skills and expertise. Experience creating sales enablement assets
- Experience with or demonstrated understanding of skills necessary to be a successful b2b sales professional, including Value Selling Methodologies, prospecting skills, Demos, negotiation and closing skills
- WCM, DXP, DAM, CDP, Marketing Cloud market experience and understanding
- Ability to simultaneously manage several projects to successful completion.
- Strong meeting management and group facilitation skills. Ability to structure small and large group meetings to achieve pre-defined objectives and advance projects through influence rather than authority.
- High competency in the following areas: highly collaborative, strong oral and verbal communication, ability to create polished enablement presentations and assets, attention to detail, planning, process and project management, effective decision making, results-oriented, ability to work under pressure and with tight deadlines
- Familiarity with eLearning authoring tools, Learning Management Systems, and Salesforce a plus
- 1-3 years of either Enablement, Coaching, Team leadership experience a plus
Acquia is proud to provide best-in-class benefits offerings to our employees and their families in maintaining both a healthy body and a healthy mind. Core Benefits include: competitive healthcare coverage, wellness programs, take it when you need it time off, parental leave, recognition programs, and much more!
Acquia is an equal opportunity (EEO) employer. We hire without regard to age, color, disability, gender (including gender identity), marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other status protected by applicable law.
Interested residents of Colorado may contact NA-recruiting@acquia.com as it relates to regulation C.R.S. § 8-5-201. Information regarding benefits are linked here.