What are the responsibilities and job description for the Associate Client Manager position at ACS?
The QSR Relationship Manager is responsible for the management of a portfolio of Corporate Trust accounts. As the primary account representative, the RM services the overall client relationships within the portfolio. The emphasis on this position is the ability of the candidate to close deals effectively, and ensure compliance and customer satisfaction to the highest standards of the bank. Primary Responsibilities include: Day to day administration of the accounts, the negotiation of new appointments, the coordination of services for assigned clients. Monitor of contractual obligations for these accounts. Thoroughly review, negotiate and render comments on new transaction documents. Assist in the bid preparation (RFP) process and analysis of all retentive bids in connection with existing clients. Manage and oversee client inquiries; resolve situations independently and smoothly as they occur, apprise management of complications. Active participation in retentive marketing efforts for securing additional business opportunities with clients, law firms, investment bankers and other industry professionals. Oversee Trust Administrators; evaluate their work activity to ensure effective administration of accounts and collection of fees. Qualifications: Bachelor Degree in Business or related field; 3-5 years experience in Financial Services; Proficiency in MS Office Suite (Word, Excel and PowerPoint); Ability to multi-task while demonstrating detail orientation; Ability to coordinate efforts and initiatives across functions; Strong problem solving, analytical and organizational skills required; Excellent oral and written communication skills.
Job Type: Full-time
Salary: $20.00 - $21.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Application Question(s):
- Client Service, Structured Finance, Data Analysis and Problem Solving.
Are you currently employed?
Education:
- Bachelor's (Required)
Work Location: One location