What are the responsibilities and job description for the Desktop Support Technician position at ACT Professional Solutions?
Overview:
We are currently seeking a skilled Desktop Support Technician with 5-7 years of experience in IT support. The ideal candidate will have extensive experience working with Windows 7 and 10 systems, Active Directory, wireless technology, and RF scanners. This role will primarily involve providing technical assistance and support for desktops, laptops, and related hardware and software within a warehouse/distribution environment.
Qualifications:
- 5-7 years of experience in IT support roles, with a strong focus on desktop support.
- Experience with Windows 7 and 10 operating systems.
- Proficiency in Active Directory user management and permissions.
- Knowledge of wireless technology, including configuration and troubleshooting.
- Experience configuring and maintaining RF scanners, preferably within a warehouse/distribution environment.