What are the responsibilities and job description for the Aftermarket Engineer position at Actalent?
Description:
The Aftermarket Engineer is responsible for providing knowledgeable technical solutions as well as timely, accurate and profitable product customizations. The Aftermarket Engineer will research products in relation to customer needs and develop a strategy within the Aftermarket scope. PRINCIPAL ACCOUNTABILITIES • Respond to domestic representative inquiries through excellent written and verbal communication • Involvement with major process improvement projects currently underway in the Aftermarket • Research company and competitor products in relation to customer aftermarket needs and develop marketing strategy for those products • Execute to a metrics in order to achieve Aftermarket Orders Plan, territory quotas, quote to order ratio, etc. • Provide internal Representatives with equipment selections, competitive product strategy, and systems knowledge • Provide technical applications support and customization quotes to internal Representatives worldwide • Interact with all departments (Marketing, Customer Service, Manufacturing, Engineering, Warranty Services, Sales, Credit) to support quotations and orders • Organize data and tools to improve the Aftermarket Applications process • Utilize the available design tools and collaborate with engineering groups on special projects • Maintain records of work completed • Creative problem solving that provides accurate Aftermarket solutions, or alternatives to clarify unusual equipment configurations • Identify continuous improvement projects to improve service level, quoting quality, and process efficiencies
Skills:
blueprint reading, quoting, Mechanical engineering
Top Skills Details:
blueprint reading,quoting
Additional Skills & Qualifications:
KNOWLEDGE & SKILLS • Bachelor’s degree in engineering, preferably mechanical • Strong mechanical and technical aptitude in order to develop an in-depth knowledge of company and its competitors product offerings • Ability to read technical drawings • Proficiency in 3D Inventor modeling software/2D AutoCAD (or equivalent) • Knowledge of internal systems preferred (PeopleSoft, Inventor) • Proficient with Excel, Word, PowerPoint, DWG viewers • Sheet metal design knowledge • A clear demonstration of strength in communication, problem solving, and follow-up • Performance driven behavior to reply swiftly to inquiries, as speed is essential to quoting in the Aftermarket • Ability to resolve complex quote requests in an efficient and timely manner • Customer service orientation (internal or external customers) • Requires excellent written communication and phone skills, flexibility in handling a wide range of tasks, attention to detail, and effective interpersonal and presentation skills • Strong team player orientation required to provide design and support, professional demeanor, and sense of urgency • Ability to coordinate/negotiate with suppliers on component price and lead time
Experience Level:
Entry Level
About Actalent:
Actalent connects passion with purpose. Our scalable talent solutions and services capabilities drive value and results and provide the expertise to help our customers achieve more. Every day, our experts around the globe are making an impact. We’re supporting critical initiatives in engineering and sciences that advance how companies serve the world. Actalent promotes consultant care and engagement through experiences that enable continuous development. Our people are the difference. Actalent is an operating company of Allegis Group, the global leader in talent solutions.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Salary : $30 - $33
