What are the responsibilities and job description for the Case Manager position at ACTION-Housing, Inc.?
As Pittsburgh’s largest non-profit developer, ACTION-Housing exists to help people improve their lives by offering quality, affordable housing. We pride ourselves on helping all of our clients to achieve more self-sufficient lives. Since 1957, we’ve assisted a wide array of populations throughout Southwestern Pennsylvania, focusing on those generally underserved by traditional services including senior citizens, veterans, individuals with physical and/or intellectual disabilities, individuals on the autism spectrum, and youths who have aged out of foster care.
To further our mission we are looking for a Case Manager.
Job Responsibilities:
- Developing and maintain positive relationships with clients in program
- Providing case management duties, including referral services, client assessment and monitoring, advocacy, maintaining consistent communication, etc.
- Maintaining a physically and emotionally safe environment
- Meeting with clients in their units, in the office, and out in the community several times a month
- Help to secure housing for program participants by visiting apartments throughout the Pittsburgh area and ensuring their cleanliness and safety
- Completion of the initial HMIS assessment on new clients within program time frames and update assessments as client's information changes
- Develop, monitor, and revise client goal plans
- Develop a discharge plan
- Maintain and update all clients' files per regulations under DHS regulations
- Document activities of casework and interaction with clients through written case notes
- Teach and model independent living skills
- Creating an inspiring team environment through open communication
- Agencies
- Establish/maintain relationships with ILP agencies in Allegheny County
- Establish/maintain relationships with other service providers as needed to discharge job responsibilities
- Reports
- Help prepare all reports as required by funding agencies
- Other duties as assigned
Job Requirements:
- Degree in social services and/or experience working in housing programs strongly preferred
- Candidate must be computer literate, proficient in MS Office including Word, Outlook and Excel. Strong communication skills in the form of both written and verbal.
Conditions:
- Standard office environment
- Local travel required
- Some evening and weekend hours
Behaviors:
- Ability to relate to people from diverse backgrounds
- Good communication skills
- Teamwork skills
- Commitment to program goals
- Perseverance
- Flexibility
- Organized and reliable
- Empathy and compassion
- Patience
ACTION-Housing is an Equal Opportunity Employer
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
