Operations Coordinator

Job Title:

Operations Coordinator

Requisition ID:

R021424

Job Description:

Job Title: Operations Coordinator

Reporting to: Operations Lead

Department: User Research Operations

Location: Sherman Oaks, CA

Your Platform

Founded in 1979, Activision has continuously disrupted the world of entertainment as a leader in the videogame industry. With a history of delivering iconic game changers -- like Pitfall®, Tony Hawk®, Guitar Hero®, Crash Bandicoot™, Skylanders™ and Call of Duty® -- our obsession is delighting our players around the globe. Focused and committed to innovation, we consistently deliver the most beloved, engaging and successful entertainment.

And while we have world-class franchises, infrastructure and resources, our success comes from a passionate, talented and diverse team of people producing greatness together. So, if you’re interested in our biggest priority, it’s our people.

We’re currently driving the next era for our company and community by creating amazing experiences for fans and continuing to make Activision an inclusive place where everyone can thrive.

Join us, make history. To learn more, check us out at www.activision.com, www.activisiongamesblog.com or @Activision on Instagram, Twitter, Facebook and LinkedIn.

Your Mission

Activision’s User Research team is looking for a friendly, diligent, full-time Operations Coordinator with a passion for games and talking with people. As an Operations Coordinator, you will work with the User Research team to recruit research participants to come in for a variety of studies on games and other projects conducted at the Activision User Research Center in Sherman Oaks, CA.

Please note: This position is full-time, on-site, with at least one weekend day.

Responsibilities:

• Screen and schedule research participants for upcoming research studies on games and projects via phone screens and e-mail.
• Work directly under the Operations Lead for the User Research team to assure the highest quality of research participants for various research projects.
• Coordinate directly with researchers on the type of participants needed for each study, including sample size, player profiles, and recruiting timelines.
• Assist research staff with creating lists of participants for each study, as well as potentially helping perform intake of participants on scheduled study days.
• Responsibilities may also include being asked to participate and provide feedback on research projects.
• Assist with recruitment drives as needed.
• Other duties as assigned.

Qualifications:

• Strong interpersonal communication (both written and verbal).
• Must exhibit an ability to vet and fact-check participant answers to background and game experience questions.
• Must have customer service experience—phone experience is a plus.
• Must have a passion for video games and should be well versed in Activision’s titles.
• Excellent organizational and analytical skills.
• Adaptable and quick learner that enjoys tackling a large variety of problems.
• Familiarity with FPS and console games is a plus.
• Experience with Microsoft Excel and Outlook is a plus.

We love hearing from anyone who is enthusiastic about changing the games industry. Not sure you meet all qualifications? Let us decide! Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply.

We are committed to working with and providing reasonable assistance to individuals with physical and mental disabilities. If you are a disabled individual requiring an accommodation to apply for an open position, please email your request to accommodationrequests@activisionblizzard.com General employment questions cannot be accepted or processed here. Thank you for your interest.

Our World

Activision Blizzard, Inc. (NASDAQ: ATVI), is one of the world's largest and most successful interactive entertainment companies and is at the intersection of media, technology and entertainment. We are home to some of the most beloved entertainment franchises including Call of Duty®, World of Warcraft®, Overwatch®, Diablo®, Candy Crush™ and Bubble Witch™. Our combined entertainment network delights hundreds of millions of monthly active users in 196 countries, making us the largest gaming network on the planet.

Our ability to build immersive and innovate worlds is only enhanced by diverse teams working in an inclusive environment. We aspire to have a culture where everyone can thrive in order to connect and engage the world through epic entertainment. We provide a suite of benefits that promote physical, emotional and financial well-being for ‘Every World’ - we’ve got our employees covered.

The videogame industry and therefore our business is fast-paced and will continue to evolve. As such, the duties and responsibilities of this role may be changed as directed by the Company at any time to promote and support our business and relationships with industry partners.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status, among other characteristics.

Rewards

We provide a suite of benefits that promote physical, emotional and financial well-being for ‘Every World’ - we’ve got our employees covered!  Subject to eligibility requirements, the Company offers comprehensive benefits including:

• Medical, dental, vision, health savings account or health reimbursement account, healthcare spending accounts, dependent care spending accounts, life and AD&D insurance, disability insurance;
• 401(k) with Company match, tuition reimbursement, charitable donation matching;
• Paid holidays and vacation, paid sick time, floating holidays, compassion and bereavement leaves, parental leave;
• Mental health & wellbeing programs, fitness programs, free and discounted games, and a variety of other voluntary benefit programs like supplemental life & disability, legal service, ID protection, rental insurance, and others;
• If the Company requires that you move geographic locations for the job, then you may also be eligible for relocation assistance.

Eligibility to participate in these benefits may vary for part time and temporary full-time employees and interns with the Company.  You can learn more by visiting https://www.benefitsforeveryworld.com/.

In the U.S., the standard base pay range for this role is $38,880.00 - $72,000.00 Annual. This base pay range is for the U.S. and is not applicable to locations outside of the U.S. Actual amounts will vary depending on experience, performance and location. In addition to a competitive base pay, employees in this role may be eligible for incentive compensation. Incentive compensation is not guaranteed.

Salary : $38,880 - $72,000