Accounts Receivable Officer

Company Description

The Market Herald is one of the fastest growing multi platform publishers and media companies in Australia. In September 2022, The Market Herald announced a $100m investment in classifieds including the acquisition of Gumtree, Carsguide and Autotrader Group. Gumtree is the most iconic, leading marketplace for 1 in 2 transacting Australians and Carsguide is the #1 editorial automotive site in the country,

Together with its wealth and luxury brands and video streaming network, The Market Herald group of companies reaches 1 in 2 economically active Australians with over 11 million monthly users, 10 million monthly video streams and over 3 billion monthly page impressions.

And we’re only just getting started. 

Job Description

We have an exciting opportunity for an experienced Accounts Receivable Officer to partner with our Gumtree Cars, Jobs and Advertising customers to provide on-time payments for services rendered.  

• Supporting the Accounts Receivable team in the collection of monthly invoices
• Managing inbound communications including remittances, invoice queries and payments via credit card
• Preparing detailed customer statements
• Investigating and resolving customer payment allocation issues
• Managing customer payment plans
• Working with our account managers, business development managers and billing specialist to thoroughly investigate accounts – understanding if credits are due
• Documenting customer contacts

Qualifications

Experience Required:

• Min 3 years’ experience in accounts receivable, billing/invoicing
• Bachelor’s degree preferred or relevant experience
• Experience with Excel
• Familiar with the Dunning process
• Excellent interpersonal skills and the ability to work with varied groups to deliver tasks
• Natural problem solver - taking a structured approach to collecting facts, logically determining the root cause, and identifying the simplest solution
• Commercially aware and empathetic to customers position
• Attention to detail
• Demonstrated ability to work independently, as well as in a team environment
• Excellent communication skills – both written and verbal
• Salesforce experience an advantage

Additional Information

 What we offer:

• Meaningful work with diverse, highly skilled and passionate teams which give you the chance to make a difference in our customers’ lives.
• Competitive compensation package including an annual bonus. 
• An additional day off for your birthday! 
• A healthy work-life balance, i.e. additional paid parental leave time, flexible working hours including a hybrid working environment. 
• A great atmosphere, open-minded company culture with several social team activities (online and offline).
• Excellent Benefits which include health insurance for you and your family!