What are the responsibilities and job description for the IT Support Technician position at Adientone?
JOB DESCRIPTION
- The IT Support Technician is expected to provide technical support for any issue reported within Corporate standards.
- Develop a solid understanding of the relationship between hardware, software and business systems processes.
- Perform duties as requested by management.
- Heavily utilize training, documentation/knowledge, and peers to develop Troubleshooting and Research skills.
- Consistently document and troubleshoot any reported issue.
- Develop and maintain strong relationships within the IT department.
- Develop and maintain understanding of Corporate and IT policies and procedures.
- Develop good verbal and written communication skills.
- Develop “creative thinking” in troubleshooting techniques.
- Develop solid customer service and follow-up skills.
- Comply with defined ITIL processes.
Contract length: 6-12 months
Expected Start Date: 18/1/2022
Job Types: Full-time, Contract
Salary: $20.00 - $24.00 per hour
Schedule:
- Day shift
Work Remotely:
- No
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