*************THIS IS A FULL TIME POSITION************
- assist our Dealerships Service/Parts Department in running and maintaining an efficient department with a high degree of customer satisfaction
- estimate cost and completion times at point of sale
- assign jobs to technicians
- verify correct part numbers on repair orders
-assist the parts department
- perform cashier functions
- give estimates for internal and wreck repairs
- open and close all customer paid, warranty, and internal repair orders
- become familiar and efficient with all phases of the computer system required for service and parts
- provide superior customer service to customers
- greet customers immediately in a courteous and friendly manner
- handle telephone transactions quickly and courteously
- promptly notify customers of any changes, delays, or additional work needed.
- promote additional services and product
- handle customer complaints with a positive attitude and solution.
- model superior customer service behavior
- superior communication and customer service skills
- the ability to learn quickly
Phone: Dave P. at 518-883-1128
Job Type: Full-time
Pay: $35,000.00 - $55,000.00 per year
Benefits:
Schedule:
COVID-19 considerations:
All employees are required to wear masks and keep work area sanitized.
Ability to commute/relocate:
Experience:
Work Location: One location
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