ADP is hiring a Principal UX Research.

**This is a remote/hybrid role**

• Are you inspired by transformation and making an impact on the lives of millions of people every day?
• Are you empathic to client needs and committed to leveraging research to create elegant, easy-to-use experiences?

Well, this may be the role for you. Ready to design what's next?

In this role, you will be part of ADP's UX Research leadership team, where you will guide a team of researchers and help them identify and conduct various research methods to inform what we create for ADP's cloud-based based human capital management solutions. You will help generate empathy for the needs and pain points of different types of users, from practitioners to managers to employees.

Every day, you will enable your team to be the voice of our clients and work effectively with UX designers, product managers, and developers. You're on a constant mission to help ADP understand our clients better so that we can build a better product.

To thrive in this role, you should be comfortable working in an agile team and collaborating with multidisciplinary team members at all levels. You will help to scope and prioritize research needs across multiple scrum teams, coordinate research efforts among multiple team members including yourself, and provide input and guidance to ensure all team members collect quality data and realize impact from their research.  You'll be accountable for something significant: the way that our research rock stars help to create quality products that impact people's lives.

Like what you see?  Apply now!

Learn more about ADP at tech.adp.com/careers

A little about ADP: We are a global leader in HR technology, offering the latest AI and machine learning-enhanced payroll, tax, HR, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. ADP has a deep commitment to diversity, equity, and inclusion as a global Best Places to Work, DiversityInc® Top 50 Company, Best CEO and company for women, LGBTQ , multicultural talent, and more. Learn more about ADP's commitment on our YouTube channel: http://adp.careers/DEI_Videos

What You'll Do:

Here's what you can expect on a typical day in the life of a UX Research Senior Manager at ADP.

• Prioritize and plan. You will work with Product and UX leaders to understand and forecast research needs. You will work with a team of UX Researchers to share the workload and tackle the most important needs in timely manner.
• Develop a team. You are the kind of person who likes to guide and mentor other researchers. You provide the input necessary for others to learn how to become great, not just help them overcome a single challenge.
• Strategy and vision. You have a complete picture of the users of your product and play the role of Voice of the User in planning and strategy discussions. You also provide feedback and guidance to product teams to help them find the most impactful opportunities for research, when to conduct it, and how to incorporate insights into their work.
• You'll work each day with people from across the product development team in a fast-paced environment to understand issues and communicate user priorities.
• Recruit & Collect. You will also get your hands dirty conducting research of your own. Having experience working in scrums and as part of Agile work teams, you'll recruit and manage participants for your research and collect quantitative and qualitative data to meet product goals and support data-driven design.
• You have at least 5 years of management experience. You have been responsible for setting timelines, making hard prioritization decisions, formally mentoring others, and handling challenging situations with the people you have managed.