What are the responsibilities and job description for the Service Technician position at ADT Solar?
ADT Solaris currently recruiting forField Service Technician!Our technicians are trained to diagnose and repair solar systems that are having issues after installation. Service Technicians are also tasked with providing quality customer care and assistance with understanding their solar system.
Duties and Responsibilities:
- Diagnose/troubleshoot both solar and electrical installations
- Provide solutions to various system issues (envoy reconnects, CT issues, etc.)
- Communicate with homeowner prior/during service site visit
- Replace malfunctioning solar hardware and communicate with device manufacturers for approval
- Travel with company vehicles to multiple job sites (daily)
- Coordinate with both Case Manager and Field Support agents to provide updates on work performed
- Assist with the removal and reinstalls as needed
Requirements and Qualifications:
- Previous Solar experience is preferred
- Drywall experience is a plus
- 1 year of working at heights, including on rooftops, climbing ladders and stairs, and performing repetitious duties such as lifting, bending, and standing for long periods of time
- Ability to work in harsh environments such as extreme hot and cold, crawl spaces, roofs, extreme heights.
- Ability to safely handle and maintain basic hand and power tools used for service work
- Excellent communication skills and a professional demeanor
- Must be able to work a 40-hour workweek with overtime.
- Confidentially climb up 40' ladder.
- Navigate roofs up to 12:12 pitch
Additional Information Regarding Job Duties and Job Descriptions:
Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position.
What's in it for You?
We're growing very quickly and need people excited about growing skills. So, if you're ready to push your comfort level, learn something new every day, and be part of tomorrow's energy source, come join the fun. We do offer, of course:
- Competitive Pay
- Opportunities for Self-development and Career Progression
- Health Benefits, Allowances, 401(k) with Company Match
- Paid Holidays & Vacation