What are the responsibilities and job description for the Contract Sales Rep position at ADT?
Company Overview:
At ADT, we’ve been in the business of helping save lives for more than 145 years. As the number one smart home security provider serving residential and business customers, our people are our most important asset. Headquartered in Boca Raton, FL and at more than 200 locations across North America, our employees help empower our customers to live more secure and confident lives. Join our team and help us protect what matters most. For more information, visit www.adt.com or follow us on Twitter, LinkedIn, Facebook and Instagram.
Position Summary:
The Contract/Preventative Maintenance Agreement (PMA) Sales Representative's task is to increase recurring service and monitoring sales for electronic and mechanical life safety systems such as fire alarms, fire sprinklers, suppression systems, and security and special hazards. This will be done by converting ADT Commercial sold projects, non-ADT Commercial sold projects, existing customers and competitive prospects into a service agreement. Service agreements consist of test and inspections, preventive maintenance, central station monitoring and other service offerings. Contract/PMA Sales Reps will be expected to review existing customer system information, as well as to conduct surveys of the life safety systems of potential new prospects. The most critical part of this position is to have outstanding prospecting skills and to have high activity levels in order to achieve your assigned pipeline and sales goals.
Duties And Responsibilities
- Responsible to grow the business by providing solutions to existing as well as new client base
- Cold-Calling and making outside sales calls on a consistent basis in order to seek out new business
- Conduct building surveys in order to develop proposals to customers
- Create proposals for service agreements; test and inspections, preventative maintenance and central station monitoring
- Make necessary sales presentations to customers and management as requested
- Acquire and maintain sound knowledge of all product lines and services offered.
- Review testing & inspection reports with the Service Technicians & Service Managers to quantify service repair proposals based on discrepancies discovered during system inspections.
- Partner with internal departments to communicate job scopes and relay customer needs.
- Attract new customers to our organization and up-selling our already well-established client base through a combination of outdoor field sales, phone sales, and direct marketing efforts.
- Assist in marketing initiatives related to sales activities, including the development of sales and business plans.
- Demonstrate thorough understanding of company services through presentation to customers.
Minimum Qualifications (Education, Skills & Experience):
- Bachelor's degree or equivalent and/or or 3-5 years professional experience in high-volume sales in a fast paced environment.
- Outside sales and cold calling experience
- A successful, proven track record of performance either selling intangibles or selling a service that required excellent prospecting ability
- Exceptional customer service, thoroughness and self-motivation
- Candidate must have a strong work ethic, competitive spirit, action oriented and optimistic outlook to achievement and positive results
- Must possess good decision making skills, be very organized and detail oriented
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals
- Ability to write routine reports and correspondence
- Proficient in Microsoft Office (Word, Excel & PowerPoint)
- Valid driver's license with acceptable record, will conduct background and drug test
Preferred Qualifications:
- Experience and strong understanding of fire alarm life safety systems, CCTV, security and card access systems, low voltage systems, installation and testing
Pay and Benefits Disclosure
The salary range for this role is $60,000 - $70,000 and is based on experience and qualifications. Certain roles are eligible for annual bonus and may include equity. These awards are allocated based on company and individual performance. We offer employees access to healthcare benefits, a 401(k) plan and company match, short term and long term disability coverage, life insurance, wellbeing benefits and paid time off among others. Employees accrue up to 120 hours in their first year. Your accrual rate increases after your first year. We also offer 6 paid holidays.
ADT Commercial is an Equal Opportunity/Affirmative Action employer. We provide equal employment opportunities to applicants and existing employees and evaluate qualified candidates without regard to race, gender, national origin, ancestry, age, color, religion, marital status, genetic information, sexual orientation, gender identity, gender expression, sex (including pregnancy, breastfeeding, and related medical conditions), mental or physical disability, medical condition, military and veteran status, or any other status or condition protected by law. View the EEO poster here. View the Pay Transparency Nondiscrimination Provision here. View the E-Verify Posting here.
ADT Commercial is committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability to search and apply for a career opportunity, please send an e-mail to commercialrecruiting@adt.com and let us know your contact information and the nature of your request.
Salary : $1 - $1,000,000
