Section Manager Operations - 159202

What you do at AMD changes everything

At AMD, we push the boundaries of what is possible. We believe in changing the world for the better by driving innovation in high-performance computing, graphics, and visualization technologies – building blocks for gaming, immersive platforms, and the data center.

Developing great technology takes more than talent: it takes amazing people who understand collaboration, respect, and who will go the “extra mile” to achieve unthinkable results. It takes people who have the passion and desire to disrupt the status quo, push boundaries, deliver innovation, and change the world. If you have this type of passion, we invite you to take a look at the opportunities available to come join our team.

Section Manager Operations – 159202

THE ROLE:

AMD is looking for a very hardworking Software Debug and Customer Support Engineer to join our Datacenter & Embedded System Quality & Reliability Engineering team to help key customers debug and solve High-Performance Computing applications on their servers running AMD server CPU and Embedded products. You will be responsible for collaborating closely with key customers, field application teams, and internal collaborators to ensure timely resolution of issues reported by customers and enable them to seamlessly adopt and deploy their data centers. You will work closely with top technology companies delivering breakthrough products in the cloud, enterprise, and HPC. This job requires strong technical capability, a good understanding of server CPU technologies, and highly effective communication skills to debug systems-level issues from firmware level to applications level, working together as a team to resolve them to the happiness of our customers. In this role, you will work seamlessly across internal development teams and our customers during critical issue partner concerns and drive issues to closure in time to meet key product achievements.

The Person:

Proven success working in product Quality and Reliability, with strong familiarity of Semiconductor IC Product Development, customer interactions, and project management. An initiative-taking, phenomenal teammate who focuses on teamwork, team building, and rapidly growing team success.

KEY RESPONSIBILITIES:

• Experience in developing system level automation software infrastructure and CD/CI
• Experience working with compilers and debuggers, containers (docker, singularity), build tools (Git, CMake, etc.), building open-source applications for Linux flavors Ubuntu, CentOS/RHEL, SLES, and Windows.
• Experience in C/C , Python, .NET, etc.
• Good understanding and experience working in Linux and Windows environment.
• Good knowledge of server CPU and embedded architecture, Firmware (example, BIOS) settings, boot process, and BMC for hardware monitoring and management.
• Good understanding of operating system drivers and how to write them
• Good ability to communicate technical results clearly and accurately, and drive issues to successful closure.
• Phenomenal teammate
• Good oral and written communication capability.

PREFERRED EXPERIENCE:

• Experience working in sustaining or customer partner concerns on enterprise products.
• Good System Debug skills with an understanding of interfaces and interactions between layers from firmware to applications level.
• Familiar with Windows Debugger and various industry hardware debugger tools
• Good understanding of I/O Virtualization, PCI-Express.
• Experience with performance benchmarking and analysis
• Highly organized, able to prioritize, and balance multiple work streams to tight deadlines.

ACADEMIC CREDENTIALS:

BS/MS or PhD in Computer Engineer or Computer Science.

Location:

Austin, TX

#LI-AM1

Requisition Number: 159202
Country: United States State: Texas City: Austin
Job Function: Operations

Benefits offered are described here.

AMD does not accept unsolicited resumes from headhunters, recruitment agencies or fee based recruitment services. AMD and its subsidiaries are equal opportunity employers. We consider candidates regardless of age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status. Please click here for more information.