Medical Office Accounts Receivable Representative

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: (This list may not include all of the duties assigned.)

• Daily follow-up on open and denied claims, filling of claims and appeals, and general collections of outstanding accounts.
• Research and work accounts to completion (zero balance).
• Research and process refunds to insurance or patients.
• Make reasonable decisions on accounts (appeal, transfer responsibility, coder review, supervisor review, adjust, re-bill, or phone call).
• Have accountability on accounts placed on HOLD or Re-assigned.
• Complete assigned daily/weekly work queues. Meet or exceed daily productivity goals.
• Enter legible notes and read all prior notes before taking action.
• Verify and process credit card payments accurately.
• Answer incoming calls, provide professional customer service at all times. Assist patients as best as you can by going above and beyond, even if it means calling the insurer on their behalf.
• Identify system issues and bring to management’s attention with possible solutions and/or suggestions.
• Contribute to team goals and work on special projects.

QUALIFICATIONS:

• High School diploma or GED
• 2 years of experience in medical billing and collections in the OB/GYN Specialty
• Athena EHR experience a must
• Experience in an office setting environment using the telephone and computer as the primary instruments to perform job duties
• Basic proficiency with computer and Windows PC applications, which includes the ability to learn new and complex computer system applications
• Typing skills (minimum of 40 words per minute)
• 10 key skills and basic math skills necessary

KNOWLEDGE, SKILLS, ABILITIES:

• Basic understanding of healthcare claims
• Knowledge of ICD-10, HCPCS and CPT coding
• Knowledge of MS Word, Excel and Outlook
• Ability to communicate professionally in writing and verbally

Job Type: Full-time

Pay: From $17.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift

Ability to commute/relocate:

• Lake Mary, FL 32746: Reliably commute or planning to relocate before starting work (Required)

Experience:

• ICD-10: 2 years (Required)

Work Location: One location

Salary : $17