What are the responsibilities and job description for the Automotive Service Advisor position at Advantage Toyota of River Oaks?
Advantage Toyota of River Oaks is looking to add a Professional Service Advisor to our outstanding team, must be flexible and focused on maintaining a high level of customer satisfaction.
Serve as the primary point of contact for all automotive service and repair matters.
Understand customers problems and arrange for appropriate service.
Set and manage the expectations of the service visit for both the customers and mechanics.
Continuously keep the customer updated on repair needs and completion times.
Present results of vehicle inspections and sell customers additional needed repairs.
Provide the best environment for our customers to create repeat customers
Help us build a high performing business.
Maintains our reputation as a quality repair center
Increases customer satisfaction.
- Write repair orders.
- Inspect vehicles at write up for additional needed repairs/maintenance.
- Provide timely updates to customers
- Document repairs and complete billing of invoices
- Create estimates with parts and labor and explanation of work.
- Build relationship of trust with customers
- Ability to work quickly and accurately.
- Must have a valid drivers license.