Surgery Scheduler FT Days

SURGERY SCHEDULER FULL TIME DAYS

AdventHealth Hendersonville 100 Hospital Drive Hendersonville NC 28792

Top Reasons to Work at AdventHealth Hendersonville

• Join a family of caregivers who provide whole person care; Body - Mind - Spirit, to people living in communities accross Western North Carolina.
• AdventHealth Hendersonville offers the uncommon compassion of a hometown community hospital powered by the support of a national healthcare system enabling it to provide services, technologies, and facilities to meet the whole health needs of our communities.
• Faith Based organization that extends Christ's healing ministry to every person , every time.
• Co-workers who feel like family and together deliver on our Service Standards of Keep Me Safe, Love Me, Make it Easy and Own It.
• As a part of the more than 1,100 team members who make up AdventHealth Hendersonville, you will enjoy competitive salaries, immediate benefits and opportunities for growth and leadership development.

Work Hours/Shift

Full time days; Mon thru Thurs 8 to 5, Fri 8 to 1

You Will Be Responsible For

• Schedule all surgeries and coordinate all pieces of the surgery including special equipment needs, surgical assists and other aspects of the surgery as defined by the ordering surgeon.
• Obtain pre-authorization for all surgeries.
• Provide patient with pre-surgical special instructions and information regarding surgery.
• Contact hospital to schedule patient surgery time per physician instructions.
• Ensure required testing and appointments are finalized prior to next appointment date or surgery.
• Verify benefits for all pregnancy patients.
• Calculate and set-up pregnancy pre-payment plans and enter into Athena system.
• Perform face to face financial counseling with all surgical, birth control device, and pregnancy patients to inform them of pre-payment and patient portion amounts.
• Arrange payment plans with surgical and pregnancy patients.
• Verify insurance and perform pre-authorization for all birth control devices.
• Order birth control devices per patient.
• Calculate and set-up birth control device pre-payment plans and enter into Athena system.
• Schedule patients for birth control device placement.
• Answer telephone in a professional and polite manner, communicate information to appropriate personnel. Respond to voicemail messages promptly.
• Update information in the computer system for patients.
• Interact professionally with physicians, patients/families and healthcare staff.
• Maintain a good working relationship within the clinic and with hospital departments.
• Call patients to remind them of their scheduled surgeries 48 hours prior to surgical time.
• Assist front desk with checking patients in, scheduling patients, etc. as needed.
• Perform other clinic responsibilities as directed.

What You Will Need

• High School diploma or equivalent required
• 3 years medical office experience required
• Previous surgery scheduling experience preferred.
• Previous benefit verification and financial counseling experience preferred.
• Ability to work in a fast pace environment

Job Summary

Responsible for scheduling all surgeries, pre-authorizing all surgeries, verify benefits for all pregnant patients, calculate and set up pregnancy pre-payment plans and enter into practice management system, perform face to face financial counseling with all pregnancy and surgical patients regarding their surgical and OB pre-payment amounts. Perform other secretarial/clerical duties as requested.