Radiology Scheduler

All the benefits and perks you need for you and your family:

• Benefits from Day One

• Paid Time Off from Day One

• Career Development

• Whole Person Wellbeing Resources

• Mental Health Resources and Support

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind, and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Full-Time

Shift: Monday-Friday 8:30am-5:30pm

Location: 401 Palmetto St. New Smyrna Beach, FL 32168

The community you’ll be caring for: AdventHealth New Smyrna Beach

The role you’ll contribute:

This Radiology Scheduler will be responsible for the scheduling of outpatient imaging examinations.

The value you’ll bring to the team:

• • Schedules and coordinates Diagnostic Imaging exams and ensures all patients are scheduled at the next available appointment or at the patient’s convenience.
  • Answers dedicated phone line for scheduling, transfers calls and relays messages as needed.
  • Ensures a positive relationship with physicians and physician’s office staff to increase physician satisfaction and referrals.
  • Provides education to referring physician practices to ensure Quality Assurance and accuracy of scheduled procedure. May call physician office or department to obtain information necessary to schedule events.
  • Accurately assembles all patient information gathered from the patient or referring physician to ensure the Pre-registration function occurs in a timely efficient manner.
  • Reviews all orders for medical necessity and radiology protocol to ensure accuracy in the appointment.
  • Ensures all patient instructions and preparations are reviewed and noted in the appointment for the physician, radiology department and/or patient.
  • Maintains a high level of Imaging department knowledge: Neurosurgery, Radiology, and Cardiology to complete the scheduling process in a timely and effective manner.
  • Performs radiology clerical functions, greets patients at radiology reception desk, order entry, answering phones, explain exam preparation procedures and completion of appropriate history or other forms as needed.
  • Deliver excellent customer service through utilizing a pleasant tone of voice along with a friendly and helpful attitude, while keeping conversation focused on the customer.
  • Reports errors found in system to supervisor to promote education, coaching, and training opportunities of others.

The expertise and experiences you’ll need to succeed:

• High School Diploma or equivalent required.

• Minimum of one-year previous experience in hospital scheduling or physician office scheduling preferred.

• Strong background in radiology procedures preferred.

• Knowledge of medical necessity requirements preferred.