What are the responsibilities and job description for the Health Assistant position at AdventHealth?
**Description**
**All the benefits and perks you need for you and your family:**
Benefits from Day One
Paid Days Off from Day One
Career Development
Mental Health Resources and Support
**Our promise to you:**
Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better.
**Schedule:** Part Time
**Shift** : _Days_
**Location:** **28115 WESLEY CHAPEL BLVD, Wesley Chapel, 33543**
**The role you’ll contribute:** **Health Assistant**
The Health Assistant, under close supervision, provides appropriate care to patients as well as follows AdventHealth service standards. This may include safely and effectively greeting patients, obtaining clinical information, financial and demographic information. Responsible for patient intake process, obtaining vital signs, reviewing patient record to update quality metrics and close care gaps. May also be responsible for duties such as equipment sterilization, equipment maintenance, and following up on messages. Performs office duties as needed; which includes but is not limited to, verifying insurance, collecting copays, assisting with incoming calls and scheduling necessary appointments.
**Principal Job Duties and Responsibilities:**
Maintains timely flow of patients and keep patients up to date of any delays.
Responds to and returns in-coming telephone calls in a timely manner.
Legibly documents and reports all procedures and assessments in accordance with department policy.
May complete vitals after successful completion of Competency validation.
Performs chart prep for patients by searching for imaging or referral reports from other facilities.
Responds appropriately in clinical emergencies and triage situations under the supervision of the provider.
Participates in disinfection of common areas as assigned and readies exam rooms for patients by following disinfection guidelines
Appropriately complete check-out duties to set up appointments for next visit
Assists with scheduling and prior authorization of stat referrals and/or orders.
Reviews and responds to patient and staff messages (voicemail, email, portal) as directed by the provider
Performs required quality checklists to ensure safety of the patient
Follows CDC guidelines, infection prevention practices, demonstrates appropriate use of PPE, performs hand washing according to policy and follows safety regulations.
Responsible for stocking of exam rooms and inventory of supplies
Assists in cleaning, disinfecting and sterilization of instruments according to AHMG policy.
**Qualifications**
EDUCATION AND EXPERIENCE REQUIRED:
High School diploma
Experience in Customer Service.
CPR certification
EDUCATION AND EXPERIENCE PREFERRED:
EMT student
Phlebotomist student
CNA
Medical Assisting or Nursing Program in Progress
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
**Category:** Patient Care
**Organization:** AdventHealth Centra Care
**Schedule:** Part-time
**Shift:** 1 - Day
**Req ID:** 23046284
We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.
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