What are the responsibilities and job description for the Safety Service Patroller II position at AECOM?
AECOM is seeking experienced, creative, and highly talented Safety Service Patrol Operators across Virginia. These positions will be a direct report to the Safety Service Patrol (SSP) Supervisor and Management Team with direct public and multi-agency communications.
The responsibilities of the SSP include, but are not limited to:
Works under direct supervision performing moderately complex technical work utilizing instructions, drawings, sketches and results from computer systems and schematics.
May be involved in training and supervising technical personnel.
May perform some data entry.
Patrol and monitor a segment of interstate roadway in an assigned region, looking for stranded motorist, roadway deficiencies, site distance problems and obstructions that may cause lane blockage
Consistently ensure quality customer service through professionalism, timely response, skill and courtesy
Abide by all Federal, State, and Municipal laws, rules and ordinances and maintain a clean driving record
Give automotive gas and or diesel fuel to stranded motorist when needed
Provide battery boost
Provide minor first aid to injured if needed until more advance medical personnel arrive.
Minimum Requirements
High School Diploma and or equivalent certificate (GED) or 1 year of related work experience in lieu of education
Be a minimum of 18 years of age
Ability to drive, using an AECOM provided vehicle, patrolling and monitoring a segment of interstate roadway in an assigned region.
Must pass a State and Federal criminal history/security background check; must also successfully complete Virginia Department of Transportation fingerprint-based Criminal History Records Check (CHRC)
Possess a valid driver's license and a clean driving record in the last 3 years, including no suspension of license or single violation that the Motor Vehicle Department treats as worth 6 demerits
Employees must also participate in monthly MVR monitoring program and maintain a satisfactory driving record as a condition of employment
Must pass a pre-employment drug screen and successfully participate in the program’s mandatory random drug screening process
Physically able, with or without an accommodation, to work in outdoor environments with uneven terrain, variable outdoor conditions including heat, cold, moisture, dust, dryness, noise, and automotive-related chemicals (e.g., fuels, coolants, lubricants, etc.); position requires frequent operation of vehicles, lifting of less than 25 pounds, and work around heavy, moving, dangerous equipment; often standing/walking, repetitive bending & stooping, lifting of 25-75 pounds, working with arms above shoulder level, and power gripping/squeezing (hand tools, levers, etc.); occasional work at heights, and work on electrical circuits; rare lifting of greater than 75 pounds, and stair climbing. Position will include wearing associated personal protective equipment
Preferred Qualifications
Five (5) years of driving experience
Prior Safety Service Patrol Operator experience.
Knowledge/experience of incident management techniques
Radio and telecommunications experience
Possess or be able and willing to obtain CPR certifications
Basic competency in using computers such as laptops, smart pads.
Working knowledge of basic automotive repair
Demonstrate positive customer service attitude - both to co-workers (internal customers) and Customers
Ability to work alternate work schedules and on-call duties at a 24/7/365 operation center; Schedules are dictated by need of operation and stated in advance. Schedules will vary.
Able to maintain situational awareness at all times.
Adherence to all federal, state, and local laws, ordinances, regulations and standards related to traffic and motor vehicle operation and safety
Ability to maintain a courteous and considerate demeanor at all times and constantly strive to provide customer excellence
Willingness to consistently do their part to contribute and maintain a safe and secure workplace
Ability to communicate clearly and concisely
High degree of autonomy in carrying out responsibilities requires a strong sense of judgement and self-motivation to perform, while also working in a team, collaborative environment.
Position is performed outdoors 100% of the time, along roadsides in an uncontrolled work environment
Uniform compliance to ANSI 107 Class 3 standards and safety shoes meeting current ASTM F2413 standards (program provided)
Must be able to operate with a Safety-first mentality while adapting to changing conditions and at times performing multiple tasks.
Geographic familiarity with regional freeway system and arterial roads
Proven ability to manage tasks in a professional manner
Demonstrated professional maturity
Proven ability to manage time and tasks professionally
Additional information:
Relocation is not available for this position.
Sponsorship for US Employment Authorization is not available for this position.
What We Offer
We will give you the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed. You will help us foster a culture of equity, diversity and inclusion – a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients. We will encourage you to grow and develop your career with us through our technical and professional development programs and diverse career opportunities. We believe in leadership at all levels. No matter where you sit in the organization you can make a lasting impact on the projects you work on, the teams and committees you join and our business. We offer competitive pay and benefits, well-being programs to support you and your family, and the development resources you need to advance your career. When you join us, you will connect and collaborate with a global network of experts – planners, designers, engineers, scientists, consultants, program and construction managers – leading the change toward a more sustainable and equitable future. Join us and let’s get started. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.
The responsibilities of the SSP include, but are not limited to:
Works under direct supervision performing moderately complex technical work utilizing instructions, drawings, sketches and results from computer systems and schematics.
May be involved in training and supervising technical personnel.
May perform some data entry.
Patrol and monitor a segment of interstate roadway in an assigned region, looking for stranded motorist, roadway deficiencies, site distance problems and obstructions that may cause lane blockage
Consistently ensure quality customer service through professionalism, timely response, skill and courtesy
Abide by all Federal, State, and Municipal laws, rules and ordinances and maintain a clean driving record
Give automotive gas and or diesel fuel to stranded motorist when needed
Provide battery boost
Provide minor first aid to injured if needed until more advance medical personnel arrive.
Minimum Requirements
High School Diploma and or equivalent certificate (GED) or 1 year of related work experience in lieu of education
Be a minimum of 18 years of age
Ability to drive, using an AECOM provided vehicle, patrolling and monitoring a segment of interstate roadway in an assigned region.
Must pass a State and Federal criminal history/security background check; must also successfully complete Virginia Department of Transportation fingerprint-based Criminal History Records Check (CHRC)
Possess a valid driver's license and a clean driving record in the last 3 years, including no suspension of license or single violation that the Motor Vehicle Department treats as worth 6 demerits
Employees must also participate in monthly MVR monitoring program and maintain a satisfactory driving record as a condition of employment
Must pass a pre-employment drug screen and successfully participate in the program’s mandatory random drug screening process
Physically able, with or without an accommodation, to work in outdoor environments with uneven terrain, variable outdoor conditions including heat, cold, moisture, dust, dryness, noise, and automotive-related chemicals (e.g., fuels, coolants, lubricants, etc.); position requires frequent operation of vehicles, lifting of less than 25 pounds, and work around heavy, moving, dangerous equipment; often standing/walking, repetitive bending & stooping, lifting of 25-75 pounds, working with arms above shoulder level, and power gripping/squeezing (hand tools, levers, etc.); occasional work at heights, and work on electrical circuits; rare lifting of greater than 75 pounds, and stair climbing. Position will include wearing associated personal protective equipment
Preferred Qualifications
Five (5) years of driving experience
Prior Safety Service Patrol Operator experience.
Knowledge/experience of incident management techniques
Radio and telecommunications experience
Possess or be able and willing to obtain CPR certifications
Basic competency in using computers such as laptops, smart pads.
Working knowledge of basic automotive repair
Demonstrate positive customer service attitude - both to co-workers (internal customers) and Customers
Ability to work alternate work schedules and on-call duties at a 24/7/365 operation center; Schedules are dictated by need of operation and stated in advance. Schedules will vary.
Able to maintain situational awareness at all times.
Adherence to all federal, state, and local laws, ordinances, regulations and standards related to traffic and motor vehicle operation and safety
Ability to maintain a courteous and considerate demeanor at all times and constantly strive to provide customer excellence
Willingness to consistently do their part to contribute and maintain a safe and secure workplace
Ability to communicate clearly and concisely
High degree of autonomy in carrying out responsibilities requires a strong sense of judgement and self-motivation to perform, while also working in a team, collaborative environment.
Position is performed outdoors 100% of the time, along roadsides in an uncontrolled work environment
Uniform compliance to ANSI 107 Class 3 standards and safety shoes meeting current ASTM F2413 standards (program provided)
Must be able to operate with a Safety-first mentality while adapting to changing conditions and at times performing multiple tasks.
Geographic familiarity with regional freeway system and arterial roads
Proven ability to manage tasks in a professional manner
Demonstrated professional maturity
Proven ability to manage time and tasks professionally
Additional information:
Relocation is not available for this position.
Sponsorship for US Employment Authorization is not available for this position.
What We Offer
We will give you the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed. You will help us foster a culture of equity, diversity and inclusion – a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients. We will encourage you to grow and develop your career with us through our technical and professional development programs and diverse career opportunities. We believe in leadership at all levels. No matter where you sit in the organization you can make a lasting impact on the projects you work on, the teams and committees you join and our business. We offer competitive pay and benefits, well-being programs to support you and your family, and the development resources you need to advance your career. When you join us, you will connect and collaborate with a global network of experts – planners, designers, engineers, scientists, consultants, program and construction managers – leading the change toward a more sustainable and equitable future. Join us and let’s get started. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.
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