What are the responsibilities and job description for the IT Technician position at AEMPro?
About Us:Empro is a dynamic and rapidly growing company at the forefront of innovation in our industry. We are dedicated to providing top-notch services and solutions to our clients, and our success is driven by our exceptional team. We are currently seeking a talented and motivated IT Specialist to join our team and contribute to our continued growth.
Position Overview:As an IT Specialist at Empro, you will play a crucial role in managing our phone systems and scheduling processes, in addition to handling standard IT responsibilities. You will be responsible for ensuring the smooth operation of our communication infrastructure and scheduling systems, providing essential support to our employees and clients.
Key Responsibilities:
- Phone Systems Management:Maintain and troubleshoot our phone systems to ensure uninterrupted communication.
Implement updates and improvements to optimize phone system performance.
Provide technical support and training to employees on phone system usage.
- Scheduling Management:Manage and coordinate schedules for our clients locations.
- Collaborate with team members to ensure efficient allocation of resources.
Monitor and adjust schedules as needed to accommodate changing priorities.
- Standard IT Duties:Provide technical support to employees for hardware and software issues.
Troubleshoot and resolve IT-related problems in a timely manner.
Assist in the maintenance and enhancement of our IT infrastructure.
Qualifications:
- Proven experience in managing phone systems and scheduling processes.
- Strong knowledge of IT systems, hardware, and software.
- Excellent problem-solving skills and attention to detail.
- Strong communication and interpersonal skills.
- Ability to work both independently and as part of a team.
- Certification in relevant IT areas is a plus.
What We Offer:
- Opportunity to work with a forward-thinking and collaborative team.
- Ongoing training and professional development opportunities.
- A dynamic and inclusive work environment.
- Chance to make a significant impact on our company's success.
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Ability to commute/relocate:
- Laguna Hills, CA: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Help desk: 1 year (Preferred)
- Windows: 1 year (Preferred)
Work Location: In person
