Field Service Supervisor

Field Service Manager

Shift - 7:00-4:30

Starting pay - $36-$40

Direct-Hire

Description:

• The Service Manager is responsible for the P&L of the service group.
• Home every night
• The Service Manager supports and mentors Service Technicians in troubleshooting and repairing cranes and their components to ensure customer satisfaction.
• Service Manager Develops and Manages Daily Schedules of Service technicians.
• Service Manager assist EMH customers with troubleshooting.
• Provides reports, proposals or findings as requested to supervisors/owners
• Oversees the talent management of the Service department (recruitment, selection, development, evaluation, performance management, etc.)
• Works with staff to resolve employee grievances
• Schedules and communicates employee vacation schedule and other time off
• Maintains personnel records
• Provides technical assistance to service technicians.
• Performs skilled repair or maintenance operations at customer sites as appropriate.
• Monitors employees’ work levels and reviews work performance.
• Conducts or arranges for worker training in safety, repair, or maintenance techniques, operational procedures, or equipment use.
• Requisitions materials and supplies, such as tools, equipment, or replacement parts.
• Examines reports and analyzes information to determine needed installations, services or repairs.
• Regularly reviews maintenance policies and procedures to ensure equity between customer concerns and company profitability.

Benefits:

 PTO up for negotiation – can start at 2-3 weeks

 Supervisors are eligible for substantial bonus each year which is based off of KPI's

 Most of the management team has been with the company for 15 years

 Yearly reviews in Q1

 Very laid back environment with about 65 employees

 Unlimited overtime, some employees work 5 10's and 8 hours on Saturday's however OT is not required

 2 different benefits packages which include medical, dental and vision plans that start after 90 days of employment

 Vacation and sick time offered

 401k with company match

 Tools and uniforms provided

 Very stable company with opportunity to grow, they have work back logged for an entire year on top of new orders, very busy and no sign of slowing down

Additional Skills & Qualifications:

crane industry is a plus

need strong electrical skills and knowledge

Experience Level:

Expert Level

About Aerotek:

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.