What are the responsibilities and job description for the Service Technician position at AFS?
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
We're committed to bringing passion and customer focus to the business.
AFS Foundation Repair & Waterproofing Specialists (AFS), A Groundworks Company, specializes in helping homeowners with their foundation repair, waterproofing, and concrete needs. Our top priority is providing high-quality home repair solutions and personalized service. With fully trained technicians, industry-leading products, and nationally backed warranties, AFS is here to restore your basement, foundation, or crawl space.
We're seeking to hire a Service Technician in Knoxville, Tennessee. Our Service Technicians inspect company-provided and self-generated leads for servicing preexisting equipment installed by Groundworks and close sales in the basement waterproofing and foundation repair field. At Groundworks Companies, we provide qualified, high-quality leads appointments, so there is no cold calling required!
What we provide for our employees:
- Bi-weekly Pay – Hourly Plus Commission
- Full-Time Non-seasonal Work
- Superior Training will Ensure YOU Start with Immediate Success
- Competitive and Rewarding, Family-Oriented Culture
- Advanced Leadership Training Opportunities – 91% of Promotions Are Internal Employees
- Company Provided Vehicle & Gas Card
Job Responsibilities:
- We provide appointments made by a customer care representative which are scheduled based on your availability
- Travel to a customer’s home on a pre-set appointment using a company vehicle
- Build rapport with homeowners and professionally represent the Company
- Perform yearly maintenance visits, examining work previously completed.
- Perform reactive service appointments, diagnosing and fixing any issues.
- In some cases, install the additional products purchased by the customer.
- Adhere to safety/health regulations and procedures when carrying out construction operations
- Examines work done by the company and determines potential warranty or non-warranty work
- Recommends additional products and services to enhance or improve original installation or remedy a potential issue
- Responsible for communicating to service manager job completions or complications, and completing and submitting all necessary
Job Qualifications:
- Construction/Home Improvement experience preferred.
- Skill in operating construction equipment and/or power tools
- Troubleshooting and problem-solving
- Comfortable working in confined spaces
- Ability to pass pre-employment screening, toincluding background check.
- High school diploma or GED preferred or equivalent experience.
- At least one year of sales experience is preferred.
More about Groundworks:
Groundworks® is the nation's leading provider of Foundation Repair, Crawl Space Encapsulation, Basement Waterproofing, and Concrete Lifting & Stabilization.
With more than 50 locations across the USA, Groundworks is the fastest-growing foundation solutions company in the country! Recognized as a Top Workplaces USA™ company and offering ownership for everyone, we're building something that just can't be replicated. And we're on a mission to change an industry like never before!
We're unique here at Groundworks. We are all connected through the same vision, mission, and values, and we are stronger together. That's why we're proud to be the Groundworks Tribe! Our shared culture, resources, work ethic, and even the lingo we use unites us as #OneTribe.
Our highly trained teams have decades of experience delivering innovative solutions, unmatched quality, and industry-leading warranties, helping over 1.5 million homeowners protect and repair their most valuable asset – their home.
When customers choose a local Groundworks company, they can feel confident they’re hiring the trusted local experts who will ensure the job’s done right. When you choose Groundworks, you'll join thousands of Tribemates who are making history. It’s the Groundworks difference!
So come and help us make history. Join our Tribe!
For more information about Groundworks, visit
https://www.groundworkscompanies.com
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