What are the responsibilities and job description for the Cable Product Specialist position at AG Express Electronics Inc?
Description
Summary:
The Cable Product Specialist is responsible for communicating with Ag Express customers, actively listening, educating, and promoting our products and services to meet their needs. The primary focus of this position will be our cable harness products.
The right candidate will be able and willing to:
· Receive and respond to inbound phone calls, emails, and other communications regarding Ag Express products and services
· Recommend, quote, sell, and coordinate delivery of both stock and custom cable harnesses
· Gather information from customer to provide to production team
· Communicate with farmers and implement dealers concerning order status
· Follow-up on quotes and work orders awaiting customer approval or input
· Ensure that customers are satisfied by providing excellent customer service and support
Core Competencies:
· Experience in sales or customer service
· Agricultural background preferred
· An ethical, service-oriented, and positive attitude
· Exceptional communication and interpersonal skills
· Flexibility, good common sense, and an outgoing personality
· Minimal supervision needed; works well both individually and as part of a team
· Computer proficiency including Microsoft 365 suite
· Attention to detail/accuracy
· Prioritization/time management skills
Extended skill sets are welcome and encouraged.
What we offer:
· Full-Time Benefits (Medical | Dental | Vision | Healthcare & Dependent Care Flexible Spending Accounts | Life, AD&D, and disability insurance | Paid Time Off (PTO) | 401(k) with company contribution| ESOP Employee Stock Ownership Plan contribution)
· Training and Career Development
· Remain in a seated position 50% of the time; alternate between sitting and standing
· Move about the office to access parts, including high-level shelving, ascending/descending ladders
· The employee must occasionally transport/move boxes and equipment weighing up to 50 pounds.