Parts Counter Specialist, Ag

Working Hours/Days

7:00 am to 5:00 pm Monday - Friday, Saturdays and extended hours during peak season

Overview

This position engages with the customers first when they walk into the Altorfer AG Products store. This person is responsible for providing excellent customer service by assisting the customer with their part needs.

Basic Duties

• Primarily focus on taking part orders over the phone and servicing walk-in customers.
• Look up part numbers in equipment parts books or online resources.
• Load and unload freight using a forklift.
• May perform other related duties as requested and/or assigned.

Qualifications

• Previous experience in parts, inventory, or farm equipment experience required.
• Must have knowledge of Sprayers, Combines and Tractors required.
• Knowledge of core parts operations and previous experience working with parts books is needed.
• Must be able to work independently and provide excellent customer service.
• Excellent communication skills (written, e-mail, and verbal) are necessary.
• Willingness to work overtime and weekends when needed.
• Computer literate and proficient with using UPS Worldship for shipping & receiving, Microsoft, Excel and Outlook required.
• Must be capable of lifting 75 lbs, climb ladders and stairs on a daily basis.
• Ability to operate a standard forklift and manual pallet jack in a safe but timely manner.
• High School Diploma or equivalent required.
• Must have a valid driver's license and clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle will be performed on final candidate).

Physical Requirements/Working Conditions

This position works in both office and warehouse environments. May, on a continuous basis sit at a desk for long periods of time, answer phone calls and write or use a keyboard to communicate through email. May on a continuous basis, walk, bend and lift up to 75 lbs. The wearing of approved safety equipment (i.e. safety glasses with side shields and steel toe footwear) is required. Noise level in the office is usually low and the noise level in the warehouse may range from low to moderate. Must be flexible during peak season working overtime as needed. Occasional local travel may be required. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why Work for Altorfer?

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the "A-Team" and is crucial to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with.

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