Business Analyst - Loan Servicing

AgFirst Farm Credit Bank provides financing, as well as a range of technology and other services, to a network of agricultural lenders in the United States and Puerto Rico. Located on Main Street in Columbia, S.C., AgFirst is committed to providing a comfortable, inclusive work environment. We believe in investing in our employees so they can help lead our $37 billion company into the future. If you are looking to fuel your professional development and gain exposure in the field of Loan Operations apply today!

The Loan Servicing Business Analyst working in the Association Loan Operations arena to will support new and existing systems, applications, and processes. In this role, the incumbent will:

• Document business requirements for feature functionality
• Work in an Agile methodology environment in the design, development, and realization of said feature functionality
• Be responsible for the development and execution of test cases and test plans

The Loan Servicing Business Analyst will be a user expert and owner of assigned items.

They will be responsible for user documentation and capable of training and supporting users as needed.

Duties & Responsibilities:

• Primary responsibilities include gathering and developing business requirements, functional specifications, use cases, business rules, process flows and test plans to ensure that routine maintenance and fixes, as well as enhancements generated by business requirements are accomplished efficiently and effectively
• Provides ongoing production support for systems. This includes, but is not limited to, supporting Association users of the systems through issue resolution, tracking any identified bugs or potential enhancements in the systems, and performing patch level testing of the systems as needed
• Ensures application system and process documentation is up to date and posted appropriately
• Provides business analyst support on Association Loan Operations projects, including patronage, IRS reporting, system purges, mergers, audits, and other projects as assigned
• Supports Association Loan Operations accounting and reporting efforts as assigned

Requirements :

• Bachelor’s Degree in Business, Accounting, Financial or related technical discipline
• 3-5 years of cumulative experience in areas of Business, Accounting, Finance, or Business Analyst
• Strong customer service orientation; desire to embrace technology as a means of improving service
• Ability to communicate effectively with customers, users, technical experts, and all levels of management
• Proven organizational skills and demonstrated abilities to establish priorities, self-directed and take initiative, work under time pressures and exercises sound business judgment
• Familiarity with PC hardware and software (Microsoft Windows environments), including working knowledge of spreadsheets, word processing, and other customized software
• Familiarity with loan account systems and functional testing of those systems
• Strong communications skills
• Strong analytical skills and demonstrates a high degree of attention to detail and accuracy
• Ability to combine tasks to test effectively and efficiently.
• Must be able to prioritize tasks
  

#LI-OM1

Are you ready for a career with us that will impact more than you ever imagined? At AgFirst, you have an opportunity to make a difference for agriculture and rural communities while elevating your career. When you work here, you are part of a cooperative that provides financing, technical support and business services to banks in the national Farm Credit system. You can be part of the solution for those banks – our customers – as they make loans to more than 80,000 farmers, businesses and homeowners in rural America. At AgFirst, we value your skills and unique perspective. We think you’ll like the impact you can make here and the benefits you will enjoy. AgFirst is dedicated to fostering an engaged workplace that makes every employee feel valued, appreciated and heard. We invest in our employees because they invest in us and work hard to make our bank successful. Among its range of benefits, AgFirst offers competitive pay, flexible work schedules, a corporate incentive plan and even free coffee and soft drinks in the break room. If you’re ready to impact more than you ever thought possible, we’re ready for you!

While we offer a variety of lending and credit jobs, we’re more than just an agricultural lending company. We have many roles in areas such as information technology and information security, as well as support services. No matter your career path, find a way to impact more with AgFirst!

OUR BRAND AND CULTURE

We want to make a difference in people’s lives – and that includes yours! We strive to create a workplace environment where all employees feel welcome and open to bringing their whole selves to work. We have a diverse, talented workforce that helps us bring a well-rounded perspective to the solutions we provide. At AgFirst, we aim to give our employees room to grow both personally and professionally. We hope you will find more than just a job here. We hope you will find a fulfilling career that allows you to use your abilities to impact more.

OUR BENEFITS AND REWARDS

AgFirst believes employee satisfaction is built around a career that combines personal and professional accomplishment with financial rewards that help you build toward the future. We believe that compensation is more than just a paycheck. At AgFirst, you’ll find a total rewards package that includes:

• Competitive pay, with paid vacation, holidays and sick leave, as well as paid time off for volunteering.
• Corporate incentive plan with spot bonuses for top-notch work.
• Medical, dental and vision insurance, as well as life and disability insurance.
• Flexible spending and health savings accounts.
• Generous 401(k) matching contributions, as well as additional employer contributions.
• Reimbursement for approved higher education pursuits.
• A wellness program for employees, which includes resources for a healthier lifestyle.
• A Leadership Academy for professional development.
• Other perks, such as employee discounts, annual on-site flu shots and even free periodic chair massages.

In addition, we are located in a modern office building in a revitalized business district on Main Street in Columbia, S.C., near multiple restaurants and shops. Our open floor plan features a variety of meeting areas, from cozy collaboration rooms to large meeting spaces – all equipped with state-of-the-art technology to meet your business needs.

Other benefits of our office building include:

• Free parking in an attached garage.
• An on-site restaurant.
• A newly renovated fitness center.
• On-site conveniences, such as dry cleaning and oil change services.

Regular building events, such as luncheons and ice cream socials