What are the responsibilities and job description for the Patient Care Coordinator position at Agrace?
Overview:
The Patient Care Coordinator is responsible for scheduling Homecare staff and providers. They also assign newly
admitted patients to care groups according to established staff matrices.
Responsibilities:
Scheduling (Percentage of time: 70%)
a. Complete all Homecare discipline scheduling (e.g. RN, SW, CNA, etc.).
b. Complete Face-to-face (FFE) scheduling.
c. Complete Provider scheduling.
d. Coordinate staffing to meet patient needs as a result of staff call-ins/absences.
e. Assign patients to teams/care groups ensuring consistency of staff, when applicable, and maintaining
established care group matrices.
2. Quality and Service (Percentage of time: 25%)
a. Ensure timely assignments of new admissions as well as accurate and timely scheduling of existing
patients requiring C.N.A., RN and/or SW support.
b. Report patient and staffing concerns to Supervisor, Patient Coordination.
a. Problem solve immediate visit scheduling needs.
b. Identify department efficiencies to aide in scheduling.
3. Other Duties (Percentage of time: 5%)
a. Participate in internal work groups, meetings and committees relative to position responsibilities.
b. Ensure compliance with Agrace policies and protocols, state, federal, and other regulations.
The above are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned
Qualifications:
1. High school diploma or GED or equivalent combination of education and work experience, required
2. Previous scheduling experience, preferred
Agrace HospiceCare (Agrace) is an Equal Opportunity Employer
The Patient Care Coordinator is responsible for scheduling Homecare staff and providers. They also assign newly
admitted patients to care groups according to established staff matrices.
Responsibilities:
Scheduling (Percentage of time: 70%)
a. Complete all Homecare discipline scheduling (e.g. RN, SW, CNA, etc.).
b. Complete Face-to-face (FFE) scheduling.
c. Complete Provider scheduling.
d. Coordinate staffing to meet patient needs as a result of staff call-ins/absences.
e. Assign patients to teams/care groups ensuring consistency of staff, when applicable, and maintaining
established care group matrices.
2. Quality and Service (Percentage of time: 25%)
a. Ensure timely assignments of new admissions as well as accurate and timely scheduling of existing
patients requiring C.N.A., RN and/or SW support.
b. Report patient and staffing concerns to Supervisor, Patient Coordination.
a. Problem solve immediate visit scheduling needs.
b. Identify department efficiencies to aide in scheduling.
3. Other Duties (Percentage of time: 5%)
a. Participate in internal work groups, meetings and committees relative to position responsibilities.
b. Ensure compliance with Agrace policies and protocols, state, federal, and other regulations.
The above are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned
Qualifications:
1. High school diploma or GED or equivalent combination of education and work experience, required
2. Previous scheduling experience, preferred
Agrace HospiceCare (Agrace) is an Equal Opportunity Employer
Salary : $36,200 - $45,900
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