IT Project Manager

Description

Job Description Summary

Responsible for planning and execution of IT related project implementations according to strict deadlines and within budget. Effectively manages the efforts of all internal and external resources required to successfully deliver assigned projects according to plan.  Define project objectives and oversee quality control throughout the project lifecycle.   

Essential Duties and Responsibilities (other duties may be assigned)

• Manage and maintain the creation of full-scale project plans and associated communications documents throughout a project’s lifecycle.
• Proactively manage changes, project success criteria, critical paths, scope modifications, identify potential crises and devise contingency plans
• Ensure all tasks are implemented on time, within budget while adhering to the required scope and quality.
• Develop, implement and enforce project management processes, including risk and issue management, dependency management, status reporting and change control.
• Provide regular project status updates to the CIO and business owners, including immediate escalation of key issues where necessary.
• Identify, manage and track dependencies internally within the project, and liaise with dependent projects.
• Identify and track all project risks and issues, establish target resolution dates and execute mitigation plans.
• Manage resource plans and forecast financial spending against the budget under the direction of the CIO.
• Assist IT management in prioritizing current and upcoming projects based on available resources.
• Manage day to day communications with the project team and all key stakeholders.
• Provide outstanding customer service in a timely manner to both guests and fellow team members.
• Maintain awareness of new and emerging technologies and their potential application on client engagements
• Assist CIO with developing project business cases, obtaining funding approvals and buy-in from key stakeholders.
• Coordinate the development and implementation of training programs to assist in on-going operations.
• Must comply with all applicable Agua Caliente Casinos System of Internal Controls, Standard Operating Procedures and all Tribal Regulations.
   

Supervisory Responsibilities

None

Access to Sensitive Areas and Information

As per the ACGC Access Matrix

Signatory Ability

None

Qualifications

Education and/or Experience

• 4 years of direct experience in a project management capacity, including all aspects of process development and execution.
• Certified as a Project Management Professional (PMP) or equivalent designation preferred.
• Casino or hospitality services industry experience required.
• Capable of engaging senior stakeholders across the organization.
• Experience managing cross-functional, sourced, or matrixed projects over large scale initiatives which include managing and interfacing with vendors.
• Ability to thrive in a fast-paced, rapidly changing environment.
• Ability to work after normal business hours and on weekends as required
• Experience in working both independently and in a team-oriented, collaborative environment.
• Strong oral and written communication skills, including presentation skills.
• Proficiency in MS Office, including MS Project or other Project Management software package
• Bachelor’s degree in computer science or information sciences from a four-year college or university, an equivalent combination of education and experience will be considered.

Working Conditions/Physical Demands

To perform this job successfully, the individual must be able to stand, move and work throughout the office area and properties, including walking up to 1 ½ mile, climbing stairs and sitting at a desk/workstation for the duration of the shift.  Must be able to work in a smoke filled environment.

Typically the individual will be housed in an office environment.  The noise level in the work environment is usually moderate, but will escalate when located in the casino environment.  Must be able to grasp, bend, lift and/or carry or otherwise move goods weighing a minimum of 25 lbs. on an intermittent basis, and sufficient dexterity of hand in order to use office equipment including, but not limited to:  a computer keyboard, calculator, general office equipment and multi-line telephone.