AHS-DME-Patient Service Technician -85240

Welcome! We’re excited you’re considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full. Below, you’ll find other important information about this position. Responsible for assembly, delivery and instruction in the use of medical equipment and supplies after achieving adequate competency as specified in approved policy and procedure. Returns discontinued rental equipment to the store or warehouse in approved area. Cleans, disinfects, performs required maintenance, repairs, and inspects equipment according to policy, as needed. Completes required documentation related to equipment return. Maintains truck inventory of supplies and equipment, performs routine daily vehicle inspection, and ensures preventive maintenance of assigned vehicle is done timely. Maintains required documentation. Participates in inventory control in the warehouse. Participates in performing routine cleaning of service area, warehouse and vehicles. Responsible for assembly, delivery and instruction in the use of medical equipment and supplies after achieving adequate competency as specified in approved policy and procedure. Returns discontinued rental equipment to the store or warehouse in approved area. Cleans, disinfects, performs required maintenance, repairs, and inspects equipment according to policy, as needed. Completes required documentation related to equipment return. Maintains truck inventory of supplies and equipment, performs routine daily vehicle inspection, and ensures preventive maintenance of assigned vehicle is done timely. Maintains required documentation. Participates in inventory control in the warehouse. Participates in performing routine cleaning of service area, warehouse and vehicles. MINIMUM QUALIFICATIONS: EDUCATION, CERTIFICATION, AND/OR LICENSURE: 1. High school diploma or equivalent. 2. Current Valid driver’s license. EXPERIENCE: 1. One (1) year experience working with home medical equipment and patient care 2. Bilingual (English and Spanish). CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned. 1. Coordinates delivery of equipment with customer/caregiver before arriving at their residence. 2. Safely and proficiently deliver’s, set-ups and instructs customers in various disciplines of home medical equipment. Suggests additional equipment /supplies if warranted. 3. Performs home safety evaluations as required. Ensures equipment is properly adjusted for the patient as applicable. Verifies patient/caregiver understands proper use of equipment, and problems/needs are documented and reported. 4. Accurately completes required delivery forms and paperwork, including sales orders, patient agreements, Plan of Care, Delivery log, etc. 5. Completes assigned oxygen concentrator checks following policy and procedure. 6. Safely and appropriately returns equipment, follows disinfection process of returned equipment. Assists with cleaning, disinfecting, inspecting, maintenance, and repairing equipment as needed. 7. Maintains a clean environment within the warehouse area, assisting with inventory needs as requested. 8. Maintains adequate inventory of supplies in assigned truck and properly records oxygen cylinder distribution. Performs vehicle inspection per policy, maintains assigned vehicle in a clean, safe condition and ensures vehicle has preventive maintenance performed as required. 9. Works collaboratively with all staff to ensure timely and professional outcomes for customers. Maintains a positive work environment to better the company, including suggestions for improvement and participating in quality improvement programs. 10. Accept on-call assignment when assigned. When on-call, responds to calls, promptly, efficiently and maintains call log records. 11. Maintains competency on equipment provided to patients. Annually and as need completes competency training. PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Must be capable of lifting up to 75 pounds, at least one foot high without difficulty, using good body mechanics 2. Corrected vision and depth perception sufficient to identify and discern the printed words, instruments and instructions and ability to recognize visual changes to patient’s medical condition. May require normal color perception. 3. Requires standing, walking, pushing, bending, kneeling and reaching at arm’s length and overhead for prolonged periods using appropriate body mechanics. WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. May be exposed to fluctuating temperatures and weather. SKILLS AND ABILITIES: 1. Good written and verbal communication skills. 2. Basic arithmetic skills 3. Ability to give clear instructions to patients and/or caregivers to ensure understanding of equipment. 4. Ability to effectively communicate with patients, caregivers, referrals, and employees. 5. Basic knowledge of computers and office equipment 6. Understand proper load securement and vehicle maintenance needs. Able to notice deficiencies in vehicle performance. 7. Able to map routes efficiently to minimizing travel time and meet customer needs. 8. Able to perform basic maintenance on equipment using hand tools as needed. MINIMUM QUALIFICATIONS: EDUCATION, CERTIFICATION, AND/OR LICENSURE: 1. High school diploma or equivalent. 2. Current Valid driver’s license. PREFERRED QUALIFICATIONS: EXPERIENCE: 1. One (1) year experience working with home medical equipment and patient care 2. Bilingual (English and Spanish). CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned. 1. Coordinates delivery of equipment with customer/caregiver before arriving at their residence. 2. Safely and proficiently deliver’s, set-ups and instructs customers in various disciplines of home medical equipment. Suggests additional equipment /supplies if warranted. 3. Performs home safety evaluations as required. Ensures equipment is properly adjusted for the patient as applicable. Verifies patient/caregiver understands proper use of equipment, and problems/needs are documented and reported. 4. Accurately completes required delivery forms and paperwork, including sales orders, patient agreements, Plan of Care, Delivery log, etc. 5. Completes assigned oxygen concentrator checks following policy and procedure. 6. Safely and appropriately returns equipment, follows disinfection process of returned equipment. Assists with cleaning, disinfecting, inspecting, maintenance, and repairing equipment as needed. 7. Maintains a clean environment within the warehouse area, assisting with inventory needs as requested. 8. Maintains adequate inventory of supplies in assigned truck and properly records oxygen cylinder distribution. Performs vehicle inspection per policy, maintains assigned vehicle in a clean, safe condition and ensures vehicle has preventive maintenance performed as required. 9. Works collaboratively with all staff to ensure timely and professional outcomes for customers. Maintains a positive work environment to better the company, including suggestions for improvement and participating in quality improvement programs. 10. Accept on-call assignment when assigned. When on-call, responds to calls, promptly, efficiently and maintains call log records. 11. Maintains competency on equipment provided to patients. Annually and as need completes competency training. PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Must be capable of lifting up to 75 pounds, at least one foot high without difficulty, using good body mechanics 2. Corrected vision and depth perception sufficient to identify and discern the printed words, instruments and instructions and ability to recognize visual changes to patient’s medical condition. May require normal color perception. 3. Requires standing, walking, pushing, bending, kneeling and reaching at arm’s length and overhead for prolonged periods using appropriate body mechanics. WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. May be exposed to fluctuating temperatures and weather. SKILLS AND ABILITIES: 1. Good written and verbal communication skills. 2. Basic arithmetic skills 3. Ability to give clear instructions to patients and/or caregivers to ensure understanding of equipment. 4. Ability to effectively communicate with patients, caregivers, referrals, and employees. 5. Basic knowledge of computers and office equipment 6. Understand proper load securement and vehicle maintenance needs. Able to notice deficiencies in vehicle performance. 7. Able to map routes efficiently to minimizing travel time and meet customer needs. 8. Able to perform basic maintenance on equipment using hand tools as needed. Additional Job Description: SIGN-ON BONUS ELIGIBLE: 2 year commitment-$3,000 1 year commitment-$1,500 Scheduled Weekly Hours: 40 Shift: Days (United States of America) Exempt/Non-Exempt: United States of America (Non-Exempt) Company: AHS LLC AHS LLC Cost Center: 386 GHC DME Morgantown Address: 6040 University Town Center Drive Morgantown West Virginia WVU Medicine recently moved to a new Applicant Tracking System. If you are unable to login, please create a new account to apply. Thank you for your interest in working for WVUM. Please explore our open opportunities in the list below and apply for any positions in which you would like to be considered. You'll be able to keep track of your progress on our site. The West Virginia University Health System, West Virginia's largest health system with more than 1,800 beds and largest private employer, is comprised of 16 member hospitals, including a children's hospital; three managed hospitals; and five institutes, all anchored by a 700-bed academic medical center in Morgantown, West Virginia.