What are the responsibilities and job description for the Account Manager position at AIC?
AIC is a leading provider of both OEM/ODM and COTS (commercial off-the-shelf) and server and storage solutions. With expert in-house design, manufacturing and validation capabilities, AIC's products are highly flexible and configurable to any form factor, standard or custom. AIC leads the industry since 1996 with experience in mechanical, electronic, system-level engineering as well as a dedication to innovation and customer satisfaction. Headquartered in Taiwan, AIC has offices and operations throughout the United States, Asia and Europe.
Now we are looking for an Account Manager. The location is at City of Industry, California. Full time with full benefit.
RESPONSIBILITIES:
- Assist Business Manager to accurately process customer transactions, such as orders, track shipments or returns.
- Manage incoming calls, emails, and faxes from external and internal customers.
- Monitor scheduled shipment dates to ensure timely delivery and expedite as needed.
- Provide support to sales team members on an as needed basis.
- Perform other duties as assigned.
REQUIRED SKILLS:
- Associate Degree or equivalent.
- 1-2 years’ experience in support of sales department in computer industry.
- Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint).
- Excellent verbal and written communication skills.
- Excellent customer service and follow-up skills.
- Detail oriented and organized.
- Fluent in English is required.
- Bilingual (Chinese) is a plus.
Job Type: Full-time
Pay: $31,983.00 - $42,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Supplemental Pay:
- Commission pay
Ability to commute/relocate:
- Industry, CA 91789: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- High school or equivalent (Preferred)
Work Location: One location
