Sales Manager – Penang

Sales Manager – Penang

Who we are

American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security.

General Insurance

General Insurance is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world’s most far-reaching property casualty networks. General Insurance offers a broad range of products to customers through a diversified, multichannel distribution network.

About the role

What you need to know:

Job Description

Overall Job Purpose

Acts as a frontline field manager to identify potential producers and to train, retain & develop these agents towards higher productivity. He/She will support Branch Manager/Head Of Sales in achieving high level of profitability, growth, retention, professionalism & customer satisfaction.

Key Job Responsibilities

• Meeting/Exceeding production target by Line Of Business established by upper management

• Meeting & Exceeding Recruitment target set by upper management

• Agent’s Turnover Ratios.

• Manage agency renewal business effectively.

• Effective training to Agents using the Best Practices AIG Selling System

• Support Branch Manager/Head of Sales on Agency Development.

• Ensure all the trainings & activities established by Branch Manager/Head Of Sales are carried out effectively

• Working directly with our Agents to improve agency’s top & bottom line and customer satisfaction through active sales involvement.

• Ensure all reports requested by upper management are submitted timely.

• Ensure campaign management is carried out effectively

• Ensure all communications & directions of the company, profit center & service center are communicated clearly, effectively & timely.

General Working Knowledge

• How to Assist the Profit Center in underwriting applications to improve overall quality.

• Basic Human Resource functions and employee relations issues

• Claim Department practices and procedures

• Basic Marketing principles

• Company policies and procedures

• Administrative duties

• Able to understand and utilize Management Information Systems to evaluate Agency and Market performance.

General Working Skill/Ability

• Ability to teach others shared skills and objectives

• Communicate effectively one-on-one and in group sessions

• Plans and organizes time to meet deadlines and accomplish goals

• Identifies, evaluates and generates effective solutions to problems in the market

• Expresses ideas in writing in a complete and thorough manner

• Willing to work in Agencies in all phases of the Agency Development Process

• Possesses interpersonal skills which create a positive working environment

• Interacts with Agencies on all levels of the business utilizing consultant techniques

• Works well with all Profit Centers

What we’re looking for: Requirement

• Preferably from Insurance or Banking industry
• Must have right attitude, mindset and high Integrity
• Independent and able to demonstrate high performance with minimal supervision
• Must have good command of English
• Minimum qualification: Bachelor’s Degree and above
• 5 years of sales experience
• Willing to travel

  We are an Equal Opportunity Employer

It has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. At AIG, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

It has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

At AIG, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

To learn more please visit: https://www.aig.com/about-us/diversity-equity-and-inclusion

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with physical or mental disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to complete any part of the application or hiring process, please send an email to candidatecare@aig.com . Reasonable accommodations will be determined on a case-by-case basis.

Functional Area: